Overall 17+ Years of experience in Oracle Integration Cloud Services (OICS), Oracle Cloud Infrastructure (OCI), Oracle SOA, and Oracle BPM as a Technical Consultant, with Extensive exposure in Development, Customization, and Enhancements.
Overview
17
17
years of professional experience
Work History
Senior Oracle Technical Consultant
DUCO Consulatncy Limited
06.2023 - Current
Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
Streamlined processes for increased efficiency by implementing automation solutions using various programming languages.
Reduced downtime and improved productivity by providing timely technical support to clients, addressing their concerns and solving problems quickly.
Developed custom software applications tailored to client needs, resulting in increased user satisfaction and improved business operations.
Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Principal Solution Engnieer
Oracle India Private Ltd;
11.2021 - 05.2023
Improved customer satisfaction by designing and implementing tailored solution engineering strategies.
Streamlined internal processes for increased efficiency, focusing on project management and task delegation.
Collaborated with sales teams to identify customer needs, resulting in better-targeted solutions and higher revenue.
Provided technical expertise in product demonstrations, leading to an increase in successful client conversions.
Resolved complex issues by utilizing strong analytical skills and innovative problem-solving techniques.
Provided expert guidance during the pre-sales process, helping drive sales success by demonstrating the value of proposed solutions to prospective clients.
Developed custom solution proposals for clients by conducting in-depth needs assessments, resulting in tailored offerings that addressed unique challenges and delivered measurable results.
Performed user acceptance and integration testing to produce system enhancements and upgrades.
Senior Consultant
Capgemini Technology Services India Ltd
11.2014 - 11.2021
Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
Streamlined project management processes, improving efficiency and reducing overall costs.
Enhanced team performance by implementing training programs and fostering a collaborative work environment.
Senior System Analyst
UST Global
10.2013 - 11.2014
Improved system efficiency by streamlining processes and implementing automation tools.
Reduced downtime for critical business applications by proactively identifying and resolving system issues.
Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
Enhanced security measures by conducting regular audits and implementing necessary updates.
Tech Lead
Wipro Technologies
02.2012 - 10.2013
Improved software development efficiency by implementing Agile methodologies and streamlining team workflows.
Led cross-functional teams for successful project delivery within tight deadlines.
Enhanced application performance by identifying bottlenecks and optimizing code.
Mentored junior developers, fostering a culture of continuous learning and skill improvement.
Established coding standards to ensure consistent quality across the development team''s output.
Program Analyst
CoreLogic (Acquired by CTS)
07.2010 - 02.2012
Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
Increased stakeholder satisfaction by delivering timely and accurate reports on program progress.
Developed and maintained project schedules, ensuring key milestones were met on time and within budget.
Conducted thorough risk assessments to identify potential issues and develop mitigation strategies.
Trained team members on new software tools, improving overall productivity and efficiency.
Helped solve diverse program problems with in-depth analysis.
IT Analyst
TATA Consultancy Services
05.2007 - 06.2010
Streamlined IT processes by implementing automation tools and reducing manual effort.
Optimized system performance by conducting regular audits and resolving identified issues.
Improved user experience, monitoring feedback and making necessary adjustments to software applications.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.