Narathip (Bow) Osborne
Papakura,AUK
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences.
Trained in POS systems and table-side serving with understanding of food and beverage pairings. Known for maintaining speed and accuracy in high-traffic times.
Overview
12
12
years of professional experience
Work History
Waitress
Blue Elephant Thai Restaurant
04.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Administrative Officer
South Pacific Avionics
09.2012 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Staff Member
St Pierre's Sushi
05.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Waitress
The Emerald Thai Restaurant
02.2012 - 05.2014
- Managed high volume of customers during peak hours.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
High School Diploma -
Rattanakosin
Thailand02.2004
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Positive Attitude
- Kitchen Cleaning and Maintenance
- Food Preparation
- Dishwashing
- Equipment Cleaning
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Staff Member
St Pierre's Sushi
05.2023 - 11.2023
Waitress
Blue Elephant Thai Restaurant
04.2022 - Current
Administrative Officer
South Pacific Avionics
09.2012 - Current
Waitress
The Emerald Thai Restaurant
02.2012 - 05.2014
High School Diploma -
Rattanakosin
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