Nardia Dawson
Auckland
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
2
2
years of professional experience
Work History
Dunkin Donuts Crew Member
Cafe Concepts Ltd
09.2024 - Current
- Operated barista machines adhering to safety and quality standards.
- Decorated Donuts in the morning, from piping buttercream, handling small sprinkle charms and creating illustrations on donuts using icing.
- Handled numerous orders concurrently, ensuring both quality and efficiency were upheld.
- Handled numerous orders concurrently, ensuring both quality and efficiency were upheld.
- Managed Point of Sale systems efficiently.
- Supported promotional events by setting up displays and engaging customers to drive sales initiatives.
- Cleaned and maintained all areas of restaurant to promote clean image especially during the closing shifts.
Kitchen Hand
Epicure Catering
08.2023 - 09.2024
- Assisted in food preparation and assembly for catering events, ensuring adherence to safety standards.
- Maintained cleanliness and organization of kitchen equipment and work areas to promote efficiency.
- Supported chefs with ingredient sourcing and inventory management, contributing to streamlined operations.
- Trained new staff on kitchen procedures and safety measures, enhancing team performance and compliance.
Cashier
Epicure Catering
08.2023 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in selecting products, providing knowledgeable recommendations.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Handled cash, credit, and gift card transactions with accuracy and attention to detail.
Education
NCEA LEVEL 3 -
Otahuhu College
Auckland, AUKSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Customer engagement
- Food preparation
- Store opening and closing
- Menu memorization
- Cooking
- Beverage preparation; especially Coffee
Timeline
Dunkin Donuts Crew Member
Cafe Concepts Ltd
09.2024 - Current
Kitchen Hand
Epicure Catering
08.2023 - 09.2024
Cashier
Epicure Catering
08.2023 - 09.2024
NCEA LEVEL 3 -
Otahuhu College