Narinder Bhullar
Tauranga,BOP
Summary
Dynamic Sale Support Staff with a proven track record at Kraft Heinz, enhancing customer satisfaction and retention through exceptional service and CRM software expertise. Skilled in fostering teamwork and leveraging Salesforce proficiency to meet sales targets. Excelled in strategic planning by analyzing market trends, contributing to long-term client loyalty and departmental performance.
Overview
7
7
years of professional experience
Work History
Sale Support Staff
KML
04.2018 - Current
Sale Support Staff
Kraft Heinz
04.2018 - Current
- Boosted customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Ensured smooth delivery of products or services by coordinating closely with logistics teams during critical periods.
- Participated in trade shows/events as a representative of the company, showcasing products and services while cultivating valuable industry connections.
- Contributed to a positive work environment by fostering collaboration between various departments within the organization.
- Provided crucial feedback to management regarding market trends and customer needs for strategic planning purposes.
- Developed comprehensive product knowledge to effectively address any questions or concerns from clients or colleagues.
- Trained new Sales Support Staff members on best practices, improving overall department performance.
- Established strong relationships with key clients through regular check-ins and personalized support, fostering long-term loyalty.
- Improved customer retention with exceptional service during the entire sales process.
Education
Diploma - Business
Concordia
Tauranga, BOP06.2012
Skills
- Goal oriented
- Salesforce proficiency
- Performance tracking
- CRM software
- Customer relationship management
- Customer needs assessment
- Sales strategy development
- Teamwork
Timeline
Sale Support Staff
KML
04.2018 - Current
Sale Support Staff
Kraft Heinz
04.2018 - Current
Diploma - Business
Concordia
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