Summary
Overview
Work History
Education
Skills
Employee Of The Month
Interests
Timeline
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Naruedon Kongcharoen

Summary

Accomplished Co-Founder of Tasty Tiny Thai Restaurant and former Airline Catering Service Agent at LSG SKYCHEFS, I excel in customer service excellence and managing financial operations. Known for professionalism and reliability, I consistently exceed performance goals, ensuring seamless service delivery and maintaining profitability. Skilled in effective communication and attention to detail, I thrive under pressure, fostering business growth and operational continuity.

Overview

6
6
years of professional experience

Work History

Airline Catering Service Agent

LSG SKYCHEFS
10.2022 - 03.2025
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
  • Completed all necessary paperwork accurately and efficiently to ensure proper documentation of transactions.
  • Assisted in training new team members on company policies, procedures, and best practices for successful integration into the team.
  • Coordinated with other departments to ensure seamless service delivery across all touchpoints.
  • Exceeded performance goals consistently, earning recognition for outstanding service delivery.
  • Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
  • Managed timely and effective replacement of damaged or missing products.

Co-Founder

Tasty Tiny Thai Restaurant
03.2019 - 07.2022
  • Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Established foundational processes for business operations.
  • Created succession plans to provide continuity of operations during leadership transitions.

Education

Certificate - Information And Communication Technology

Wellington Institute of Technology
Wellington, NZ
08-2017

Certificate - Information And Communication Technology

Wellington Institute of Technology
Wellington, NZ
12-2017

Skills

  • Patience and calmness
  • Professionalism
  • Reliability
  • Calm under pressure
  • Effective communication
  • Calm and professional under pressure
  • Customer service excellence
  • Attention to detail

Employee Of The Month

I was awarded as Employee Of The Month in August, 2024.


Manager states proudly that,

"He is an outstanding employee and managers challenges very well.

He always exceeds expectations and take pride in his work.

He is a natural born leader. It is a pleasure to witness his willingness

to always steer his colleagues in the right direction.

He has been training new fridge to flight checkers

and created his own sign off of all tasks being completed.

With his exceptional performance he has taken the team to new heights."

Interests

  • Graphic Design
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Strategy Games
  • Homelessness Outreach
  • Coding and Programming
  • Food Photography
  • Blockchain Technology and Cryptocurrency
  • Personal Development and Self-Improvement

Timeline

Airline Catering Service Agent

LSG SKYCHEFS
10.2022 - 03.2025

Co-Founder

Tasty Tiny Thai Restaurant
03.2019 - 07.2022

Certificate - Information And Communication Technology

Wellington Institute of Technology

Certificate - Information And Communication Technology

Wellington Institute of Technology
Naruedon Kongcharoen