Nasser El Amin
Papamoa
Summary
Customer-oriented Food & Beverage Manager with 10 years of experience in the Hospitality Industry focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
6
6
years of professional experience
Work History
General Manager
The Good Home Coast
06.2023 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove 4% business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Introduced new methods, practices, and systems to reduce turnaround time.
Food & Beverage Manager
Lylo Auckland
08.2022 - 05.2023
- Launched this new property, creating procedures, training & activations.
- Increasing 10% in sales week since open having engagement with suppliers as strongest point of it since launch.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
General Manager
Sugo Italian Restaurant
04.2021 - 07.2022
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Nominated spot to watch by "Cuisine Magazine" in one year of management
- Increased sales in 20% and developed few staff member in 15 months of management
Head Hospitality Manager
The Island Brewery
11.2020 - 04.2021
- Directed successful operational turnaround, eliminating over $500,000 in debt year within 6 months. Making 5% profit in short period of time.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
Cellar Door & Lawn Bar Manager
The Hunting Lodge Winery
11.2018 - 05.2020
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Directed successful operational turnaround, eliminating over $80k in debt within 1 year management to $50k profit in second year.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Reward as highly commended in Contemporary Dining & Bistro Category at Northwest in 2019 (As per picture at The Hunting Lodge social media confirming it)
Education
Post-Graduate - Business Management
NZIE - New Zealand Institute of Education
Takapuna, NZ12.2017
Level 7 - Business & Marketing
NZIE - New Zealand Institute of Education
Takapuna, NZ08.2016
Diploma - Hospitality Management
European Centre
Curitiba02.2013
Bachelor of Law -
Positive University
Curitiba 01.2008
Skills
- P&L Responsibility
- Operational Efficiency
- Profit and Loss Control
- Vendor Negotiations
- Front of House Management
- Staffing and Sales Reporting
Hobbies
A Family guy that loves outdoors, the real football & sports in general.
Being with friends and develop new connections.
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Timeline
General Manager
The Good Home Coast
06.2023 - Current
Food & Beverage Manager
Lylo Auckland
08.2022 - 05.2023
General Manager
Sugo Italian Restaurant
04.2021 - 07.2022
Head Hospitality Manager
The Island Brewery
11.2020 - 04.2021
Cellar Door & Lawn Bar Manager
The Hunting Lodge Winery
11.2018 - 05.2020
Post-Graduate - Business Management
NZIE - New Zealand Institute of Education
Level 7 - Business & Marketing
NZIE - New Zealand Institute of Education
Diploma - Hospitality Management
European Centre
Bachelor of Law -
Positive University
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