Nasstasja Adams
Kerikeri,NTL
Summary
Food demonstrator specializing in customer engagement and relationship management. Proven expertise in inventory control and effective communication, contributing to enhanced customer experiences and increased sales. Strong ability to connect with diverse audiences and promote products effectively.
Overview
17
17
years of professional experience
Work History
Food Demonstrator
vertical nz
auckland, auckland
03.2020 - 11.2020
- Demonstrated food products to customers, engaging them in a friendly manner.
- Prepared samples of food items for public tasting and collected feedback.
- Maintained cleanliness and organization of demonstration area throughout events.
- Managed inventory of food samples and supplies during demonstrations.
- Adhered to health and safety guidelines while handling food for public consumption.
- Tracked inventory levels of sample products during shifts to prevent shortages.
- Set up product demonstration area neatly with accessible informational materials.
- Organized displays to enhance customer attraction and maximize sales opportunities.
Telemarketer
slingshot
auckland cbd, auckland
01.2014 - 02.2016
- Conducted outbound calls to potential customers to promote products.
- Engaged customers by providing clear information about services offered.
- Followed up with leads to encourage product interest and retention.
- Utilized CRM software to track customer interactions and feedback.
- Maintained a positive attitude while handling challenging customer conversations.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Developed relationships with customers to increase sales opportunities.
- Handled inbound telephone calls from interested customers.
- Maintained up-to-date knowledge of company products and services.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Resolved customer complaints promptly and professionally while documenting details in CRM system.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Managed time effectively by scheduling daily call times based on peak hours or other factors.
- Contributed to the achievement of monthly sales goals by providing detailed data analysis.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Storeperson admin
vita nz
avondale, auckland
03.2004 - 04.2009
- Operated warehouse equipment to efficiently manage inventory and shipments.
- Organized stock effectively to maximize space and streamline retrieval processes.
- Conducted regular inventory checks to maintain accurate stock levels.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Communicated with suppliers to coordinate delivery schedules and resolve issues.
- Trained new staff on operational procedures and safety protocols effectively.
- Received and distributed goods in accordance with established procedures.
- Followed order sheets to pick correct stock and prepare pallets.
- Used RF scanners to document merchandise movements in store computer system.
- Packed items for shipment according to customer requirements.
- Used high reach trucks, pallet jacks and forklifts to safely move merchandise.
- Verified invoices against purchase orders before processing payments.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
Kelston Girls High School
Auckland, NZ06-2003
Skills
- Food safety and preparation
- Product demonstration and displays
- Inventory management and data analysis
- Customer engagement and relationship management
- Sales promotion and methods
- Visual merchandising strategies
- Effective communication skills
- Time management and adaptability
- Problem solving techniques
- Team building and collaboration
Timeline
Food Demonstrator
vertical nz
03.2020 - 11.2020
Telemarketer
slingshot
01.2014 - 02.2016
Storeperson admin
vita nz
03.2004 - 04.2009
Kelston Girls High School