Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natacha Morton

Lake Rotoma,BOP

Summary

Motivated professional offering proficiency in customer service with strong mathematical and analytical service abilities. Personable team player with exceptional customer service abilities. Fats learner and committed to continuous, self directed learning.

Dedicated and dependable relationship builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Perrys Fuel Distrubution
Auburn, Clare Valley
05.2024 - 09.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed high-stress situations effectively, maintaining professionalism under pressure.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Brow Artist

Self Employed
Fairfield, Hamilton
06.2023 - 12.2023
  • Instructed customers on proper aftercare techniques for their newly threaded brows.
  • Maintained a clean, safe working environment.
  • Assessed customer's individual needs and preferences to create customized looks.
  • Demonstrated knowledge of all current trends in brow shaping and design.
  • Monitored stock levels of supplies such as tweezers, scissors, thread, wax strips.
  • Managed client appointments efficiently while providing excellent customer service.
  • Created an inviting atmosphere by engaging with guests in a friendly manner.

Bartender

Tonsley Hotel
Tonsley, Adelaide
02.2020 - 09.2020
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.

Kitchen Hand

Centennial Court Hotel
Alexandra, Alexandra
03.2017 - 12.2017
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Disposed of garbage according to health regulations.
  • Received deliveries of food items and stored them properly.

Education

Certificate in Business Level 2 -

EmployNZ
Tauranga, NZ
01-2016

Certificate in Computing Level 2 -

Employ NZ
Tauranga, NZ
01-2016

NCEA Level 1 -

Mount Maunganui College
Mount Maunganui, NZ
01-2015

NCEA Level 2 -

Mount Maunganui College
Mount Maunganui, NZ
01-2015

Skills

  • Product Knowledge
  • Strong written and verbal communication
  • High standard of cleanliness and presentation
  • Sales and upselling abilities
  • Client relationship building
  • Hygiene and sanitation practices
  • Continuous learning mindset
  • Able to work in busy, fast-paced environments
  • Customer Service
  • Calm Demeanor
  • De-Escalation Techniques

Timeline

Customer Service Representative

Perrys Fuel Distrubution
05.2024 - 09.2024

Brow Artist

Self Employed
06.2023 - 12.2023

Bartender

Tonsley Hotel
02.2020 - 09.2020

Kitchen Hand

Centennial Court Hotel
03.2017 - 12.2017

Certificate in Business Level 2 -

EmployNZ

Certificate in Computing Level 2 -

Employ NZ

NCEA Level 1 -

Mount Maunganui College

NCEA Level 2 -

Mount Maunganui College

Similar Profiles

CREATE PROFILE
Natacha Morton