Natalie Bevan
Shirely,Christcurch
Summary
More than 15 years of customer service experience, personable candidate seeks casual work while taking the opportunity to explore New Zealand.
Dedicated to providing excellent standards of work and passionate about achieving targets whether that is as an individual or as part of a team.
Dependable individual with organisational skills and great active listening skills that will be transferable to any business.
Overview
16
16
years of professional experience
Work History
Shirley Community Trust Volunteer
Jane Mitchell
Shirley, Christchurch
07.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity by being pro-active when packing fruit & vegetables for the community members who need them.
- Carried out day-day-day duties accurately and efficiently, working within health & safety guidelines
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; that met the needs of the community cafe business wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers in the community cafe, handled concerns quickly, resolving where possible and escalated major issues to supervisor.
Team Leader of Operations
Vanquis Bank LTD
Chatham, Kent - UK
10.2016 - Current
- Exceeded goals through effective task prioritization and great work ethic. Delivering reports and data analysis on performance against targets for my team.
- Proved successful working within tight deadlines and fast-paced atmosphere. Finishing the financial year with the top performing team of KPIs.
- Used critical thinking to break down problems, evaluate solutions and make decisions, prioritising customer complaints to resolve quickly and satisfactorily.
- Maintained energy and enthusiasm to encourage team moral. Initiated volunteer programme in Operations and co-ordinated team participation at Wildwood Trust.
Retail Assistant
J Sainbury's
Gillingham, Kent - UK
10.2006 - 06.2016
- Greeted customers, helped locate merchandise and suggested suitable options for alternatives.
- Coordinated restocking of sales floor with current merchandise making sure to rotate stock where appropriate and used accurate signage for current promotions.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Supported loss prevention goals by monitoring shopper behaviour and trends.
Education
11 GCSEs, 2 AS Level, 3 A Level
03.2018
B level GCSE- English, English Literature, Maths, Science, Biology, Art.
at AS/ALevel- Art, History, Psychology, Sociology and Film Studies.
I was elected School Prefect for a year, monitoring hallways, helping staff and encouraging a zero tolerance on bullying.
Skills
- Flexible and Adaptable
- Conflict Resolution
- Customer Service
- Responsible
- Organization and Time Management
Timeline
Shirley Community Trust Volunteer - Jane Mitchell
07.2022 - Current
Team Leader of Operations - Vanquis Bank LTD
10.2016 - Current
Retail Assistant - J Sainbury's
10.2006 - 06.2016
Rainham School For Girls - , 11 GCSEs, 2 AS Level, 3 A Level
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