Used skills such as active listening, empathy and collaborative problem-solving each visit to connect with clients
Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Built rapport easily with clients to create a safe to discuss private issues they were struggling with
Documented each visit and entered daily case notes of each visit and interaction with clients
Maintained client records
Evaluated clients mental wellbeing though assessments
Regulalrly evaluated children's development according to standardised assessments
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Referred to and collaborated with other agencies to work alongside the client to ensure they were receiving wrap around support they required
Educated clients on child development and
Programme Facilitator
Department Of Corrections
10.2013 - 12.2017
Assessed referred participants for appropriate rehabilitative programmes the department provided
Maintained positive relationships with referring agents to gather participants for group
Consistently and effectively delivered group and individual programmes to participants over several months, according to the prescribed programmes to ensure consistency and integrity in them
Developed visual impactful resources to assist in the learning of the programmes content
Easily built rapport with participants so you gain trust and buy in for the programmes
Used techniques to diffuse agitation and aggression at the earliest possible point
Encouraged participation from all participants to they could gain more from the programme
Monitored progress through the programmes with case noting
Completed comprehensive end of programme reports to establish peach participants learnings gained from each programme and how this would assist them in reducing their their risk of reoffending
Easily worked as part of a team and individually as required for whichever project I was requested for
Maintained and set up equipment required for the programme including electronic equipment required for quality control
Attended regular Supervision to receive feedback and to allow my performance to only improve