Natalie Carter
Waipawa,HKB
Summary
Enthusiastic individual with extensive experience at Health NZ Hawke's Bay, excelling in medical transcription and administrative support. Proven track record of ensuring accuracy and precision in documentation while demonstrating exceptional attention to detail and proactive problem-solving skills. Committed to maintaining high standards in patient care and communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Typist
Health NZ Hawke's Bay
Camberely, Hastings
01.2023 - Current
- Transcribed medical documents (predominantly clinic letters and referrals) from audio files dictated by physicians or other healthcare professionals to maintain accurate and up to date patient medical records.
- Ensured accuracy of transcribed data through comparison with original audio, patient notes and/or collaboration with author(s).
- Ensured all dictations were transcribed in "plain English", correcting grammar, spelling and syntax errors, as necessary.
- Proofread all documents typed by and/or returned from authors to eliminate spelling, grammar, syntax, punctuation and formatting errors.
Casual Relief Medical Secretary
Health NZ Hawke's Bay
Camberely, Hastings
10.2024 - 02.2025
- Provided secretarial support to both the General Surgical and Orthopaedic Departments when Medical Secretary on leave
Office Administrator
Adventist Alpine Village
Jindabyne, NSW, Australia
06.2022 - 10.2022
- Coordinated and managed daily administrative operations of the office.
- Organised accommodation, meals, activities and/or transport for customers staying at the village for meetings, conferences, school trips or family holidays.
- Greeted visitors warmly, handled inquiries and provided general information about the accommodation, amenities and nearby attractions.
- Answered incoming calls and emails in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Developed strong relationships with clients through excellent customer service skills.
Clinical Transcriptionist
Auckland District Health Board
Greenlane, Auckland
06.2016 - 02.2021
- Transcribed audio recordings of medical dictations for numerous types of medical reports across a wide variety of specialties.
- Edited and proofread transcribed documents to ensure accuracy and completeness.
- Reviewed dictated reports for grammar, clarity, consistency, completeness and accuracy of data, and corrected spelling, punctuation and grammar as necessary.
- Maintained a high typing speed with high accuracy and attention to detail to maximise productivity.
- Identified mistakes in reports, checking with doctors and/or patient records to obtain correct information.
Editor-in-Chief of Journal "Targeted Oncology"
Adis|Springer Nature
Takapuna, Auckland
01.2015 - 06.2016
- Maintained a comprehensive knowledge of latest pharmaceutical developments in the field of oncology/haematology.
- Recruited global key opinion leaders as editorial board members, peer reviewers and authors.
- Reached out to key opinion leaders with article briefs on cutting edge topics within the scope and purpose of the journal to see if they would be interested in writing and submitting an article on said topic.
- Reviewed and edited content submitted by authors to ensure accuracy, clarity and compliance with company standards.
- Provided guidance on writing style, grammar, punctuation, spelling, usage and other aspects of copywriting.
Section Editor/Commissioning Editor
Adis|Springer Nature
Takapuna, Auckland
08.2012 - 01.2016
- Researched potential topics for future issues in order to develop innovative content ideas.
- Reviewed and edited manuscripts submitted to the section for accuracy, clarity, grammar and readability.
- Managed multiple writing and editing assignments in dynamic environment within stated timelines.
- Provided feedback on article drafts as needed in order to maintain high standards of quality.
- Conducted thorough research to ensure accuracy and credibility of all published content.
- Maintained accurate records of all submissions, reviews, edits and published articles.
- Responded promptly to inquiries from authors regarding their submissions or any other matters related to the section.
Medical Writer
Adis|Springer Healthcare | WoltersKluwer
Mairangi Bay, Auckland
03.2007 - 08.2012
- Conducted literature searches on novel pharmaceutical agents and/or new indications for existing agents, analysed complex scientific data from clinical trials or research studies, synthesised this information and developed/wrote clear yet comprehensive review articles (drug evaluations/profiles) for publication in our in multi editor Adis journals.
- Communicated effectively with stakeholders throughout all stages of document production.
- Completed writing assignments according to set standards regarding order, clarity, conciseness, house style and terminology within a timely manner.
Resident Medical Officer
Royal Perth Hospital
CBD, Perth, Australia
01.2005 - 08.2006
- Admitted patients for hospital stays.
- Assessed and managed patients in the Emergency Department.
- Gathered patient history information, performed physical examinations and ordered diagnostic tests to gain a more complete understanding of the patient's potential diagnosis(es).
- Carried out ward rounds and discussed cases with consultants and other healthcare professionals.
- Monitored patient progress during admissions and made changes if necessary based on observations and results of tests and investigations.
- Maintained accurate clinical documentation and patient records according to hospital protocols.
- Ensured patient and their whanau were kept up to date with progress and answered any questions they might have had in a clear, concise and calm manner.
Education
MBChB - Medicine
Otago Medical School
Dunedin, NZ01-2004
Bachelor of Science - Anatomy And Physiology
University of Otago
Dunedin, NZ01-1999
A Bursary, University Entrance, Higher School Certificate, Proxime Accessit -
Central Hawkes Bay College
Waipukurau, NZ11-1996
Skills
- Administrative support
- Medical transcription
- Attention to detail
- Problem solving
- Accuracy and precision
- Time management
- Proactive
Certification
- Intern skill development certificate, 2005
- Level 7 resuscitation qualification, 2004
Timeline
Casual Relief Medical Secretary
Health NZ Hawke's Bay
10.2024 - 02.2025
Medical Typist
Health NZ Hawke's Bay
01.2023 - Current
Office Administrator
Adventist Alpine Village
06.2022 - 10.2022
Clinical Transcriptionist
Auckland District Health Board
06.2016 - 02.2021
Editor-in-Chief of Journal "Targeted Oncology"
Adis|Springer Nature
01.2015 - 06.2016
Section Editor/Commissioning Editor
Adis|Springer Nature
08.2012 - 01.2016
Medical Writer
Adis|Springer Healthcare | WoltersKluwer
03.2007 - 08.2012
Resident Medical Officer
Royal Perth Hospital
01.2005 - 08.2006
MBChB - Medicine
Otago Medical School
Bachelor of Science - Anatomy And Physiology
University of Otago
A Bursary, University Entrance, Higher School Certificate, Proxime Accessit -
Central Hawkes Bay College
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