Natalie Hales
Palmerston North,GIS
Summary
Successful Real Estate Consultant at Property Brokers Limited with approachable and professional appearance.
Adept at leveraging strong communication and quantitative skills to negotiate favourable deals and enhance client satisfaction. Proven track record in market analysis and relationship building, resulting in increased referrals and repeat business.
Committed to continuous learning with strong focus on team collaboration and adaptability to changing market needs. Known for excellent negotiation skills and results-driven approach.
Organized and detail-oriented individual with exceptional communication skills, positive approach to problem solving and ability to handle multiple tasks.
Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Real Estate Consultant
Property Brokers Limited
04.2017 - Current
- Advised clients on market trends and property values
- Coordinated open house events, showcasing properties to potential buyers and generating leads.
- Negotiated contracts between buyers and sellers, ensuring favorable terms for all parties involved.
- Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.
- Conducted thorough market research to guide clients through the decision-making process in purchasing properties.
- Managed multiple listings simultaneously while maintaining consistent communication with all parties involved in each transaction.
- Collaborated with other real estate professionals such as attorneys and title agents to ensure seamless transactions for all parties involved.
- Hosted open houses and private showings to showcase properties effectively.
- Handled sensitive client information discreetly while maintaining strict confidentiality during negotiations and transactions.
- Utilized social media platforms to promote properties, increasing online visibility and attracting more prospective buyers.
- Expanded client base through targeted networking efforts, leading to increased referrals and repeat business.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Generated leads for sales and rental properties through cold calls and referrals.
- Advised clients on pricing strategies, resulting in quicker property sales at optimal prices.
- Prepared detailed comparative market analyses to determine accurate property values, ensuring competitive pricing for sellers and informed decisions for buyers.
- Solved potential transaction roadblocks by proactively addressing issues and finding creative solutions.
- Assisted clients with navigating complex real estate documentation, ensuring a smooth closing process.
- Provided expert guidance on home staging techniques that resulted in faster sales at higher prices.
- Organized educational seminars for first-time homebuyers to provide valuable information on the home-buying process.
- Coordinated property inspections and repairs, ensuring compliance with regulations and client satisfaction during transactions.
- Consistently following up with past clients, ensuring their ongoing satisfaction and return business.
- Collaborated with mortgage lenders, inspectors, and appraisers to streamline transactions effectively.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Reviewed and executed confidential documents, contracts and disclosures.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Secretary
Solid Waste Services
2008 - 2017
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Debt control
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Shop Assistant
Mitre 10
2006 - 2008
- Collaborated with team members to ensure timely restocking of shelves and product availability.
- Completed daily tasks accurately and on-time to support shop needs.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
National Certificate Level 4 - Real Estate
01-2017
Diploma - Water Supply
05-1990
Skills
- Proficient in customer service
- Supportive retail environment for customers
- Commitment to continuous learning
- Detail-oriented approach
- Solid quantitative skills
- Effective communication skills
- Positive problem-solving mindset
- Active listening proficiency
- Outcome-focused customer support
Accomplishments
Multimillion club member as a result of a high volume of sales achieved.
Completed over 100 successful real estate transactions.
Effective user of new computer programmes and apps.
Valuable team player of 10 staff members.
Certification
- Licensed Real Estate Salesperson since 2017
Languages
English
Professional Working
Russian
Native or Bilingual
Interests
Gardening
DIY and Home Improvement
Dancing
Passionate about balancing physical health with mental and emotional wellness
Timeline
Real Estate Consultant - Property Brokers Limited
04.2017 - Current
Secretary - Solid Waste Services
2008 - 2017
Shop Assistant - Mitre 10
2006 - 2008
SKILLS - National Certificate Level 4, Real Estate
Overseas Univercity - Diploma, Water Supply