Natalie Marissa Muthoo

Experienced Clinical Lead with an extensive background in managing clinical operations and diverse cohort of staff. I bring strong leadership skills, knowledge of healthcare regulations, and commitment to quality patient care service delivery. Demonstrating ability to design and implement improvement changes that enhance operational efficiency while maintaining high-quality standards. Noteworthy contributions include fostering collaborative environments, enhancing team performance, and cultivating excellent patient-provider relationships.

• Current registration with Occupational Therapy Board of New Zealand (OTBNZ)
• Previous full registration with College of Occupational Therapy British Columbia (COTBC) Canada
• Accessible equipment accredited assessor (New Zealand 2006)
• Participates in regular clinical and team/peer supervision
• Level 1&2 wheelchair and seating course attended (2006) New Zealand – experience reviewing seating for amputee/ acute spinal/ stroke patients
• Member of OT Journal Club – Auckland City Hospital (Surgical/Orthopaedic team – 2006-2011)
• Facilitating skills - experience presenting at Occupational therapy journal clubs and in-services (Auckland City Hospital 2006-2011)
• Neurological Rehabilitation of the upper limb course attended – New Zealand (2008)
• Senior therapist role Ortho/Trauma - increased responsibility to coordinate caseloads between surgical and orthopaedic wards/ senior preceptor therapist for rotating junior Occupational therapist in orthopaedics – Auckland City Hospital (2009-2011)
• Facilitating education sessions for nursing staff re: concussion/ OT role at Auckland City Hospital (2009-2011)
• Allied Health Quality group representative Orthopaedics – ADHB (2010-2011)
• Daily Rapid Rounds pilot project (ADHB - Orthopaedics/Trauma wards) Auckland City Hospital (2011) - involved in coordinating patient care and ensuring improved communication between staff/ patient and families/ whanau to facilitate safe and efficient patient discharge planning from acute care to the community transition
• Leadership and management course – ADHB “Communicating for Results” (2011)
• Bengt Engstom Rehab Seminar– review of wheelchair and seating - Canada (2011)
• Certified FIM assessor (NRS/FIM training completed at GF Strong) – Canada (2011)
• Introduction to Brain Injury Course – GF Strong Rehabilitation Centre, Canada (2012)
• University of British Columbia (UBC) Interprofessional Clinical Educators Workshop – Canada (2012)
• University of British Columbia (UBC) student fieldwork educator (2011-2018)
• Dysphagia orientation for swallowing assessment – Vancouver General Hospital – Canada (2012)
• University of British Columbia (UBC) Fieldwork Educator workshop – Canada (2013)
• Pressure Ulcer Prevention Initiative (PUPI) service quality improvement project - Vancouver Coastal Health, Acute Spine Program (2014-2016) - involved in implementation, assessment and data collection in acute spine unit at Vancouver General Hospital to assist in preventing and managing patient pressure ulcers.
• Prioritisation in Clinical Caseload (PICC) service quality improvement project - Vancouver General Hospital (Acute Spine Program 2015), involved in formulation and implementation of acute care patient prioritization list for Occupational Therapists specific to the acute spine unit.
• Spinal Cord Injury and impact on Occupational Performance (2017)-Canada, lead team presentation
• Dec 2018- Sep 2019- providing coverage for acute team practice supervisor role when practice supervisor is away, coordinating team caseload and providing clinical practice support to staff
• Jan 2019-Sep 2019- involved in developing the Occupational Therapy Amputee Pathway at ADHB (project handed over due to role changes within service)
• April 2019-current- member of Te Toka Tumai Auckland Occupational Therapy Professional Governance team (Physical and Mental Health services)
• May 2019- current- Organizing and facilitating AUT/Otago Supervision/Fieldwork Education workshops
• June 2019- developed new ADHB OT student orientation process and updated power point resource, including organizing Powhiri at Te Whetu Tawera Marae for welcoming with Kaiatawhai (Maori Support Services)
• September 2019-October 2020 – Developed onboarding resources, providing clinical education sessions to new graduate staff monthly based at Auckland City Hospital
• August 2019-January 2025 Lead communications and celebrations work stream Falls & Pressure Injury working group – Te Toka Tumai Auckland
• Nov 2019-current- coordinating OT work experiences for Rangatahi Programme Pasifika/Maori Students (ADHB)
• Nov 2019- Coordinating and organising ADHB Allied Health representation, Occupational Therapy and Therapy Assistant role presentation at Auckland Girls Grammar Career Day (aligned with future workforce development strategy)
• Dec 2019-November 2020 - involved in ADHB Mental Health Services workforce development project- recruitment process for NESP and interviewing for new graduate rotation at Manawanui Maori Mental Health Service
• Feb 2020 – October 2020- involved in recruitment process/interviewing in collaboration with Occupational Therapy Clinical Leader at Auckland City Hospital for Occupational Therapy staff (Clinical Support Directorate)
• November 2020-current- Leading recruitment process for Occupational Therapy, Therapy assistants and equipment coordinators across Clinical support directorate
• November 2020-June 2021- Development and implementation of new Assistant coordinator role (aligned with Allied Health Career framework)
• November 2020- June 2021- Review and implementation of Allied Health Career Framework within Occupational Therapy team
• March 2020 – Attended Pressure Injury Workshop – Auckland City Hospital
• April 2020- ADHB Te tino
• Matou (HR lead workshop for OT leadership team)
• May 2020- Updated ADHB Allied Health Student Orientation booklet to align with DHB wide COVID-19 response plan
• June 2020- Lead organizer for ADHB Allied Health Falls Awareness event
• July 2020- Facilitated and lead for-Allied Health Role in Pressure Injury – education session for Allied Heath team at Auckland City Hospital
• September 2020- Facilitating Bicultural Practice in Healthcare group discussion with students
• November 2020 – Coaching Fundamentals course
• December 2020- June 2021- ADHB Management Development Programme completed
• December 2020-March 2021- lead for roll out of Equipment Asset management system staff education (Allied Health Auckland City Hospital & Starship)
• July 2021 – Improvement Fundamentals Course
• August 2021- Lead presentation and collated across Allied Health service “Demonstrating Equity within our Allied Health Services, Clinical Support Directorate”
• September 2021- Developed resource for Allied Health COVID department safety operating plan
• November 2021 June 2022- Allied Health Lead- 10 year capital plan for equipment
• January 2022-August 2022- Allied Health Lead – Acute General Medicine rapid round project
• April 2022-current- new Equipment Lead role development project portfolio holder in collaboration with Service Clinical Director
• April 2022- current - HR workshop, elected as Allied Health Clinical support service representative – Organisational inclusiveness for people with a disability
• February 2023-November 2023- Allied Health Lead representative for Te Toka Tumai Auckland “Serious Traumatic Brain Injury rehabilitation collaborative” (National Trauma Network)
• June 2024 – current -Allied Health Lead member of Inpatient Flow & Discharge steering group – (June 2024 – May 2025: Developed and implemented Allied Health Standard work guides for service to support orientation and streamline patient flow processes). May 2025 – current – Allied Health lead in work stream for Enhanced Discharge Planning & Coordination

Available upon request