Natalie McKenzie
Ohaupo,WKO
Summary
Driven and creative professional with a Bachelor of Spatial Design from Wintec (2023). I bring a strong ability to think creatively, communicate effectively, and solve problems. I am highly organised, reliable, and motivated to contribute positively in a range of work environments. I bring a proactive attitude, strong teamwork skills, and the ability to learn quickly and take initiative when faced with new challenges.
Outside of work, I enjoy playing netball, baking, and spending time with family and friends, reflecting my energetic and balanced approach to life. I also hold a New Zealand Full Driver Licence, providing flexibility and reliability in the workplace.
Overview
8
8
years of professional experience
Work History
Sales and Design Assistant
Guthrie Bowron
02.2024 - Current
- Assisting customers with curtains, blinds, paint colours and wallpaper selection, enhancing overall shopping experience and helping the customer pick what they love.
- Resolving customer inquiries and concerns promptly, ensuring satisfaction and loyalty.
- Greeting customers with a friendly welcoming manner.
- Handling incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Improving store appearance with effective merchandising and creative displays.
- Using POS system to process sales, returns, online orders, and gift card activations.
- Providing exceptional services and pleasant shopping experiences to retail customers.
Checkout Operator
New World
03.2021 - 12.2023
- Operated cash register and processed customer transactions efficiently.
- Ensured accurate handling of cash and electronic payments.
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of checkout area.
- Resolved customer complaints promptly to enhance satisfaction.
- Assisted in stocking shelves and contributing to store presentation.
- Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
Cleaner
Cambridge Primary School
01.2019 - 12.2023
- Maintained cleanliness of classrooms, school hall, bathrooms and kitchens to ensure safe learning environments.
- Operated cleaning equipment including vacuums, mops, and floor scrubbers efficiently.
Out of School Carer
Cambridge Primary School
12.2019 - 11.2023
- Assisted in daily supervision of children, ensuring safety and well-being.
- Engaged children in educational activities to promote cognitive development.
- Maintained cleanliness and organization of play areas and learning materials.
- Supported meal preparation and ensured adherence to dietary guidelines.
- Communicated effectively with parents.
- Monitored behavioural patterns, providing guidance to encourage positive interactions.
- Developed strong bonds with each child, creating a sense of security within the environment.
Mail Assistant
Cambridge Law
03.2018 - 12.2019
- Managed mail collection and distribution to ensure timely delivery to recipients.
- Maintained organized filing systems for client records and legal documents.
- Performed routine cleaning tasks to ensure cleanliness and organization of the space.
Education
Bachelor of Arts - Spatial Design
Wintec
Hamilton, NZ12.2023
NCEA Level 1,2 And 3
Cambridge High School
Cambridge, NZ01.2020
Cambridge Middle School
Cambridge, NZ01.2015
Leamington Primary School
Cambridge, NZ01.2013
Hora Hora Primary School
Cambridge, NZ01.2012
Skills
- Creativity
- Attention to Detail
- Communication
- Problem Solving
- Leadership
- Teamwork
- Can Do Attitude
- Relationship building
- 3D rendering software
- Interior styling
Timeline
Sales and Design Assistant
Guthrie Bowron
02.2024 - Current
Checkout Operator
New World
03.2021 - 12.2023
Out of School Carer
Cambridge Primary School
12.2019 - 11.2023
Cleaner
Cambridge Primary School
01.2019 - 12.2023
Mail Assistant
Cambridge Law
03.2018 - 12.2019
Bachelor of Arts - Spatial Design
Wintec
NCEA Level 1,2 And 3
Cambridge High School
Cambridge Middle School
Leamington Primary School
Hora Hora Primary School