Summary
Overview
Work History
Education
Skills
References Available
Milestones
Interests
Work Availability
Work Preference
Timeline
Hi, I’m

Natalie Roberts

Wellington,Wellington

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated and able to perform effectively in independent or team environments.

Overview

10
years of professional experience

Work History

CM Office Services

Administrative Assistant
11.2021 - Current

Job overview

  • Liaising with clients, and stakeholders to draft and finalise cleaning contracts with a clear scope and price.
  • Ensuring cleaning deliverables were completed on time and to required quality standard by organising quality assurance checks, and communicating effectively with cleaners.
  • Assisting the Account Manager in developing documents, including cleaning schedules, contracts, and various operational reports.
  • Coordinating allocation of resources to ensure all sites have staff and resources required to meet scope and quality requirements, including assigning tasks to team members, monitoring performance, and providing feedback.
  • Delivering accurate timely reporting to ensure delivery of consistent quality services.

Youth Search and Rescue (YSAR)

Volunteer Instructor (Level 1)
09.2023 - 02.2024

Job overview

  • Teaching bushcraft and navigation skills to YSAR students in both classroom and outdoor environments.

Enjoy Childcare

Floor Manager
10.2020 - 10.2021

Job overview

  • Managing communications, documents, and reports, coordinating meetings, and overseeing resource allocations to four separate childcare facilities.
  • Identified relevant health and safety risks, and documenting actions / changes required to mitigate / eliminate these risks.
  • Ensuring high-quality childcare services by communicating expectations and responsibilities to staff and carrying out regular inspections and service reviews.
  • Reviewing and adapting programmes / activities to ensure they were accessible and inclusive for diverse and multicultural group of children.
  • Creating new systems and processes to improve staff / business performance.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Youth Search and Rescue (YSAR)

Student
01.2014 - 01.2016

Job overview

  • Learning navigation and communication systems, health, safety and survival information, and search and rescue emergency management skills to ensure efficient to rescue lost parties.

Education

Victoria University of Wellington

Bachelor of Arts from Political Science and International Relations, and Development Studies
01.2019

Skills

  • Administrative Support
  • Written/Verbal Communication
  • Resource Management
  • Microsoft Excel
  • Database Entry
  • Time-Management
  • Adaptability
  • Documentation and Recordkeeping
  • Attention to Detail
  • Relationship Building
  • Quality Assurance

References Available

True

Milestones

  • Demonstrated excellent commercial services coordination and quality control abilities as the Administrative Assistant with CM Office Services
  • Showed early childcare planning and coordination strengths in the role of Floor Manager for Enjoy Childcare across the period Oct. 2020 to Oct. 2021
  • Completed Bachelor of Arts (Political Science and International Relations, and Development Studies) from Victoria University of Wellington
  • Gained early professional training and practical tutoring experience in Youth Search and Rescue, as a Student (2014 - 2016), and Instructor (Level 1) (from Sep. 2023)

Interests

Painting, crochet, hiking, and weightlifting

Availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Company CultureCareer advancementFlexible work hoursPersonal development programs

Timeline

Volunteer Instructor (Level 1)

Youth Search and Rescue (YSAR)
09.2023 - 02.2024

Administrative Assistant

CM Office Services
11.2021 - Current

Floor Manager

Enjoy Childcare
10.2020 - 10.2021

Student

Youth Search and Rescue (YSAR)
01.2014 - 01.2016

Victoria University of Wellington

Bachelor of Arts from Political Science and International Relations, and Development Studies

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Natalie Roberts