Natasa Rasic
Auckland,Mt Wellinigton
Summary
Customer-oriented General Manager with more than 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
38
38
years of professional experience
1
1
Certification
Work History
OFFICE MANAGER
NEO-NEON SIGNS LTD
AUCKLAND, New Zealand
10.2021 - Current
- End of month reports for CEO and board team with more than 60 recommendations for improvement and increasing productivity
- EOM reconciliation in Xero and WFM, and weekly Payroll
- Health and Safety documents and assessments
- Full support to all administrative jobs along with company
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement and address productivity concerns.
- Create social network marketing and increased sales by 5 %
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
EXECUTIVE ASSISTANT
ALTIMETRY LTD
AUCKLAND, New Zealand
06.2021 - 09.2021
- Bookkeeping, and updating more than 40 different data per day
- Payroll for 20 + staff members in Xero accounting software
- Invoicing, cost tracking, and reconciliation
- Managing budget and financial planning
- 5 - 7 end-of-month reports for CEO and board team
- Business plans preparation for investments and grants
- Grant claims and expense monitoring
- Processed travel expenses and reimbursements for executive team and senior management group.
- Produced accurate office files, updated spreadsheets, and crafted more than 30 presentations to support executives and boost team productivity.
- Created expense reports, budgets, and filing systems for management team.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
KITCHEN ASSISTANT
OSTERIA GROUP LTD
MATAMATA, New Zealand
01.2021 - 06.2021
- Assisting managing chef in fulfilling and taking care of stocks with precise evidence of expired dates weekly
- Managing connections between kitchen and front with 30 staff members
- Taking complete care of three different parts of kitchen
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise for sometimes more than 100 people
- Cleaned and organized kitchen stations to promote team efficiency.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Facilitator
LEADING A WORKSHOP
HAMILTON, New Zealand
09.2020 - 11.2020
- Design and deliver Workshop with topic EMOTIONAL INTELLIGENCE AND ORGANISATIONAL PRODUCTIVITY
- Deliver comprehensive Workshop with 60 minutes presentation, 120 minutes of exercises for increasing level of productivity and emotional intelligence among participants, and 30 minutes of discussion with participants
- Led 5 Workshops with students and faculty members
- Delivered upbeat and interesting presentations to promote customer impulse buying and enhance loyalty.
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Developed and implemented organizational systems to better manage training documentation and progress reporting.
- Conceptualized long-term business requirements and collected input from management regarding process improvement plans.
GENERAL MANAGER
NIS
Nis, Serbia
08.2003 - 09.2019
- SERBIA
- Founded and grew accounting business with a staff of 30 and over 150 clients;
- Coordinated bi-weekly payroll for more than 350 employees of clients;
- Established and updated work schedules to account for changing staff levels and expected workloads;
- Established and developed a highly efficient and dependable administrative team by delivering ongoing motivation and fostering career advancement;
- Aggregated and analyzed data related to administrative costs to prepare monthly budgets;
- Saved clients over $100K per year cumulatively in CPA costs, outsourcing, and technical support;
- Ensured accurate and timely processing of accounting data
- Performed accounts receivable and accounts payable functions, balanced cash, and posted sales invoices;
- Researched account transactions to identify and resolve discrepancies;
- Provided comprehensive knowledge of accounting and auditing principles,
- A/P, A/R, payroll, general ledger postings, invoicing, taxation issues, and regulatory compliance guidelines;
- Provided business plan advising to 120 clients, of which 75% developed into sustainable businesses
- Develop, build from scratch and run zero seven retail shops
- Develop, organised, and run a warehouse with imported goods from Spain and Portugal
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls, and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules, and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Established and administered annual budget with controls to prevent overages, minimizing burn rate, and support sustainability objectives.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Boosted productivity by consolidating material planning, data collecting, payroll, and accounting programs into one main system.
GENERAL MANAGER
GREENEYE MONTENEGRO HOTEL
Tivat, Montenegro
05.1999 - 08.2019
- Lead and manage all aspects of hotel operations
- Full financial responsibility for hotel`s performance
- Plan and schedule 7 renovation projects
- Oversee and execute service performance
- Established strong relationships with more than 300 guests per summer
- Managed and trained team of 30 members
- Increased productivity by more than 40 %
Education
MASTER oF APPLIED LEADERSHIP -
FREEDOM INSTITUTE oF HIGHER EDUCATION
Hamilton, New Zealand03.2021
CERTIFICATE IN BUSINESS PLAN CONSTRUCTION -
MEGATREND UNIVERSITY
Beograd, Serbia03.2010
TAX ADVISING CERTIFICATE -
MEGATREND UNIVERSITY
Beograd, Serbia02.2010
BBA - Accounting And Business Management
UNIVERSITY OFECONOMICS, NIS
Nis, Serbia 10.2000
Skills
- Organisational skills (making priorities and fast decisions when it is necessary)
- Time management
- To-do attitude
- Fast learning
- Finance and Accounting Oversight
- Human Resources Oversight
- Department Oversight
- Business Leadership
- Problem Anticipation and Resolution
- P&L Responsibility
- Strategic Vision
- Performance Improvement
- Supervision and Training
- Program Development
- MS Office (Word, Excel, Access, Outlook, PowerPoint), Xero accounting software; WFM
- High level of emotional intelligence (positive and energized)
Certification
Certified Bookkeeper
Timeline
OFFICE MANAGER
NEO-NEON SIGNS LTD
10.2021 - Current
EXECUTIVE ASSISTANT
ALTIMETRY LTD
06.2021 - 09.2021
KITCHEN ASSISTANT
OSTERIA GROUP LTD
01.2021 - 06.2021
Facilitator
LEADING A WORKSHOP
09.2020 - 11.2020
GENERAL MANAGER
NIS
08.2003 - 09.2019
GENERAL MANAGER
GREENEYE MONTENEGRO HOTEL
05.1999 - 08.2019
MASTER oF APPLIED LEADERSHIP -
FREEDOM INSTITUTE oF HIGHER EDUCATION
CERTIFICATE IN BUSINESS PLAN CONSTRUCTION -
MEGATREND UNIVERSITY
TAX ADVISING CERTIFICATE -
MEGATREND UNIVERSITY
BBA - Accounting And Business Management
UNIVERSITY OFECONOMICS, NIS
Certified Bookkeeper
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