Natasha Bowring
Papatoetoe,AUK
Summary
Passionate Store manager 4+ years experience, I also have experience in warehouse work. Pick packing stock taking admin work. Over all I am well maintained great customer service skills reliable, always willing to learn new things and always on time.
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
10
10
years of professional experience
Work History
Acting store manager
Kmart Manukau
01.2026 - 04.2026
- Managed daily store operations ensuring efficient workflow and customer satisfaction.
- Supervised staff training and development to enhance team performance and service quality.
- Implemented inventory management practices to maintain optimal stock levels.
- Coordinated store visual merchandising to align with Kmart branding standards.
- Developed promotional displays to attract customers and drive sales engagement.
- Resolved customer inquiries and complaints to uphold service excellence standards.
- Monitored sales performance and provided feedback for continuous improvement initiatives.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Performed regular price checks to ensure competitive pricing.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Inventory Manager
Kmart Manukau
04.2025 - 12.2025
- Managed inventory levels to ensure product availability for customers.
- Coordinated stock replenishment and organized merchandise displays.
- Oversaw receiving processes and verified incoming shipments for accuracy.
- Conducted regular audits to maintain inventory integrity and reduce discrepancies.
- Trained team members on inventory management systems and best practices.
- Collaborated with vendors to streamline ordering processes and resolve issues.
- Implemented efficient storage solutions to maximize warehouse space utilization.
- Monitored inventories on computer to generate accurate reports.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Led team of inventory employees to receive and record new stock.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Handled ad resolved escalated situations related to inbound and outbound deliveries.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Organized and cleaned backroom and equipment to improve operations.
- Utilized warehouse management systems software for tracking products from receipt through shipment.
- Ensured product quality and safety standards were met throughout the inventory process.
- Followed operational guidelines to properly unload and stock merchandise.
- Optimized warehouse layout to improve stock retrieval times and maximize storage space.
- Oversaw the implementation of automated inventory management tools to enhance operational productivity.
Department Manager
Kmart Manukau
06.2023 - 04.2025
- Managed daily operations and ensured store standards met corporate guidelines.
- Oversaw team performance and provided coaching to enhance employee skills.
- Implemented inventory control measures to maintain stock availability and organization.
Store assistant
Aelia duty free
Auckland Airport, New Zealand
09.2018 - 12.2019
- Greeting customers
- Selling products
- Promoting in store promotions
- Customer service
- Cashier work
Admin
DHL Highbrook
Auckland, New Zealand
07.2018 - 09.2018
- Customer service
- Email response
- Dealing with unhappy customers
- Spreadsheets
- Rosters
Admin
Nestle
Auckland, New Zealand
03.2018 - 07.2018
- Admin work
- Computer release
- Working with microsoft daily
- Word
- Excel
- Stock count
- Inbound work
- Outbound releases
Store manger
Reduced to clear
Auckland, New Zealand
11.2015 - 07.2017
- Store manger
- Running a team of 20 working
- Stock taking
- Stock ording
- Payroll
- Shop floor maintenance
- Customer service
Skills
- Customer Service Expert
- Management Experienced
- Administration Experienced
- Data Warehousing Experienced
- Picking and packing Expert
- Stock work Expert
References
- Melanie Joyce, Kmart 021 100 1549
- Jess Ali, Kmart 0210 298 7854
- Matilda Maea 022 091 2411
- Rick Southey 0274 739 648
Personal Information
- Date of Birth: 08/03/90
- Nationality: New Zealand
- Driving License: Restricted
- Place of Birth: Auckland
Timeline
Acting store manager
Kmart Manukau
01.2026 - 04.2026
Inventory Manager
Kmart Manukau
04.2025 - 12.2025
Department Manager
Kmart Manukau
06.2023 - 04.2025
Store assistant
Aelia duty free
09.2018 - 12.2019
Admin
DHL Highbrook
07.2018 - 09.2018
Admin
Nestle
03.2018 - 07.2018
Store manger
Reduced to clear
11.2015 - 07.2017