Natasha Eccles
Auckland,AKL
Summary
Dynamic and results-driven professional with strong communication skills and a proven ability to adapt in fast-paced environments. Excelling in tenant management and conflict resolution at Prime Property Residential, significantly enhanced customer satisfaction. Recognized across jobs for quick learning and organizational skills, ensuring effective collaboration and operational success across diverse teams.
Overview
5
5
years of professional experience
Work History
Front desk Letting Agent
Prime Property Residential
05.2023 - 09.2024
- This role is sales focused with further responsibilities in communication and administration
- Main duties include selling room stock from the front desk at St George Accommodation, multi-site tenant enquiries & interactions, and other aspects of the property management process across the residential portfolio
- This position requires a quick thinker with good communication and accurate administration skills
- Manage Reception of St George Accommodation; answering all enquiries & servicing tenants, walk-ins and any contractor site visits
- Responsible for tenant life cycle from first enquiry, through to departure
- Maintain all aspects of the tenancy during the life cycle including ongoing HH Requirements, property inspections, rental income monitoring and tenant communication
- Host viewings for prospective tenants & process applications
- Be the central hub for communication between tenants, property managers, admin, contractors & internal maintenance
F&B Attendant
Naumi Hotels
02.2023 - 05.2023
- To consistently provide a high standard of food and beverage service that exceeds the expectation of our guests
- Customer service, bartending and food/drink running
- Taking responsibilities for operational delivery, restocking, cleaning and filing cash up reports
- Self management is vital for high performance
- Beginner training into Barista and Bartending
- Provided accurate order information to kitchen staff for preparation.
- Communicated effectively with co-workers to ensure smooth running of restaurant operations.
Swim Well Instructor
Wellington City Council
10.2022 - 01.2023
- Swim well swimming lessons is a fast paced environment where time management and leadership is key
- Each lesson is 25-30 mins each, with a five minute gap between classes to give feedback to parents
- You must be able to multitask to manage several factors at once
- This is to ensure the safety of all students, whilst teaching skills hands on
- Interpersonal skills are key for this job, as most students are new to swimming and start off uncomfortable and scared in the water
- As a teacher, the top priority is to create a safe environment for students to learn, build confidence and to overcome fears
Sales Adviser
Macpac
03.2022 - 09.2022
- Sales are incredibly customer based - staff develop exceptional customer service skills
- Since we are working with outdoor technical gear, you must gain a proficient understanding and knowledge of the products being marketed in order to advise customers in sales
- Employees are dedicated and ready to learn new information quickly
Casual (On call) Employment
ROCKUP NZ
11.2019 - 02.2022
- Within the events industry, ROCKUP provides a safe environment for learning through hands-on experiences
- This includes independently setting up event activities following OHS requirements, as well as monitoring and running all events on the activities
- Confidence in ability and knowledge within the job is very important - the events administered can result in serious injury if OHS is not followed
Education
SBT311A STCW Basic Training Qualification -
NMIT
02.2025
MVOC VHF License -
Coastguard Boating Education
08.2024
Skills
- Adaptable to change and growth
- Ability to learn quickly
- Strong communication skills
- Forming effective working relationships
- Conflict resolution
- Use of initiative
- Working with children
- Ability to work both in a team and autonomously
- Working well with others from a range of different backgrounds
- Time management and task delegation
- Organization/preparation
Personal Information
Date of Birth: 26/07/04
Covid Vaccination Status
Double Vax
Affiliations
- Yachting
- Hiking/tramping
- Arts
Timeline
Front desk Letting Agent
Prime Property Residential
05.2023 - 09.2024
F&B Attendant
Naumi Hotels
02.2023 - 05.2023
Swim Well Instructor
Wellington City Council
10.2022 - 01.2023
Sales Adviser
Macpac
03.2022 - 09.2022
Casual (On call) Employment
ROCKUP NZ
11.2019 - 02.2022
SBT311A STCW Basic Training Qualification -
NMIT
MVOC VHF License -
Coastguard Boating Education
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