Natasha Hayes
Invercargill,New Zealand
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
15
15
years of professional experience
Work History
Pharmacy Technician
Stewart’s Pharmacy
Invercargill , New Zealand
07.2018 - Current
- Counted, measured and compounded medications following standard procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Bank Manager
Kiwibank
Invercargill, STL
02.2007 - 06.2018
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Maintained friendly and professional customer interactions.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Counted and packaged currency and coins.
- Turned in excess cash to maintain drawer security.
- Sold and cross-sold bank products to new and existing customers.
- Reconciled cash drawer and resolved discrepancies.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
Education
James Hargest High School
Invercargill, STLSkills
- Bulk Medicine Prepacking
- Organization and Prioritization
- Dispensing Medications
- Patient Profile Setup
- Answering and Routing Calls
- Prescription Filling and Labeling
- Manual and Automated Medication Dispensing
- Preparing Bubble Packs
- Updating Medication Histories
- Medication Side Effect Knowledge
- Medication Documentation
- Cash Register Operation
- Reviewing Patient Information
Timeline
Pharmacy Technician
Stewart’s Pharmacy
07.2018 - Current
Bank Manager
Kiwibank
02.2007 - 06.2018
James Hargest High School
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