Natasha Heta-Steiner
Matamata
Summary
Quiet, caring, and friendly individual with a strong sense of honesty and trustworthiness. Possesses self-reliance and determination, resulting in a strong work ethic that excels in independent settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Assistant
Viands Bakery & Patisserie
12.2024 - Current
- Handled transactions to ensure smooth and accurate checkout process.
- Improved customer satisfaction by providing friendly and knowledgeable service.
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
Café Assistant
Cabbage Tree Café
01.2021 - 01.2021
- Customer service, serving customers
- Cleaning, clearing of table and workspaces
Casual Babysitter
01.2016 - 01.2021
- Care and responsibility of my siblings, casual babysitting for friends’ children
Kitchen Hand
Matamata Club
01.2019 - 01.2020
- Kitchen hand, cleaning dishes and equipment
- Food preparation and cooking, sound knowledge in safe food handling and storage
- Customer service, seating customers, taking orders
Labourer
Casual School Holiday Work
01.2017 - 01.2017
- Clearing land, setting pest traps
- Knowledge in health and safety
Skills
- Reliable with great time management and work ethic
- Excellent communication skills
- A good listener who can follow instructions well
- Excellent attention to detail
- A self-reliant and independent team player
- Customer service experience
- Commercial food preparation and cooking
- Store maintenance
- Friendly and helpful
- Reliable and responsible
- Honest and dependable
Certification
Learners
Hobbies and Interests
TBA
Timeline
Shop Assistant
Viands Bakery & Patisserie
12.2024 - Current
Café Assistant
Cabbage Tree Café
01.2021 - 01.2021
Kitchen Hand
Matamata Club
01.2019 - 01.2020
Labourer
Casual School Holiday Work
01.2017 - 01.2017
Casual Babysitter
01.2016 - 01.2021
Learners
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