Natasha Hodgkinson
Auckland,Waitoki
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager - Consulting Editor Team
Taylor And Francis - Dove Medical Press
05.2021 - Current
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
Manager - Consulting Editor Team (Maternity Cover)
Taylor And Francis - Dove Medical Press
05.2020 - 05.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Biomedical Researcher and Lecturer
University Of Johannesburg
02.2016 - 04.2018
- Gathered and organized information for research purposes.
- Interpreted data analysis results to draw inferences and conclusions.
- Wrote research papers, reports, reviews, and summaries regarding [Area of expertise].
- Developed research proposals, identified research objectives and created research plans.
- Synthesized data and wrote detailed reports to present research findings to stakeholders.
- Determined areas of research to increase knowledge in particular field.
- Utilized statistical packages to analyze data and create visualizations.
- Requested or acquired equipment or supplies necessary for projects.
- Identified sources of funding to prepare research proposals and submit funding applications.
- Worked as member of integrated project team in highly collaborative work environment.
- Reviewed technical and professional publications and journals to stay current on recent literature and make more strategic research decisions.
- Learned new laboratory techniques and applied expertise in carrying out enhanced experiments under supervision of senior lab members.
- Collaborated with other scientists to develop strategies for conservation of habitats.
Lecturer
University Of Johannesburg
02.2012 - 12.2017
- Collaborated with faculty and staff to create meaningful learning experiences.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Conducted individual research projects to actively contribute to institution's research work.
- Built strong rapport with students through class discussions and academic advisement.
- Assessed students' progress and provided feedback to enhance learning.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
- Participated in various campus memberships at each assigned school to promote academics and faculty development.
Biomedical Technician
Lancet Laboratories
01.2009 - 08.2011
- Inspected, tested and calibrated medical equipment before installing.
- Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
- Performed preventive maintenance for medical equipment.
Education
Ph.D. - Biomedical Technology
University of Johannesburg
Johannesburg, South Africa03.2017
M.D. - Biomedical Technology
University of Johannesburg
Johannesburg, South Africa03.2012
Skills
- Operations Management
- Product and Service Knowledge
- Staff Management
- Staff Supervision
- Business Administration
- Customer Relationship Management (CRM)
- Project Management Abilities
Accomplishments
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Certification
- [Area of certification] Training - [Timeframe]
Timeline
Assistant Manager - Consulting Editor Team
Taylor And Francis - Dove Medical Press
05.2021 - Current
Manager - Consulting Editor Team (Maternity Cover)
Taylor And Francis - Dove Medical Press
05.2020 - 05.2021
Biomedical Researcher and Lecturer
University Of Johannesburg
02.2016 - 04.2018
Lecturer
University Of Johannesburg
02.2012 - 12.2017
Biomedical Technician
Lancet Laboratories
01.2009 - 08.2011
Ph.D. - Biomedical Technology
University of Johannesburg
M.D. - Biomedical Technology
University of Johannesburg
- [Area of certification] Training - [Timeframe]