NATASHA MCDOWELL
Hobsonville,AUK
Summary
I am a highly effective Account Manager with extensive experience in account and customer relationship management. I cultivate, nurture and maintain long-term customer relationships to increase sales and grow brand visibility. I maintain a strong work ethic and would like the opportunities to use my initiative and use my experience and skills in management, within sales.
Overview
29
29
years of professional experience
Work History
Auckland Regional Account Manager
Foley Wines
02.2020 - Current
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Increase revenue by identifying growth opportunities with exist
- Collaborate with Lion sales team to develop innovative strategies for prospecting new clients and expanding market share.
Foodstuffs Specialist Account Manager
Eurovintage Wines & Spirits
07.2017 - 02.2020
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Improved customer satisfaction through proactive problem-solving and efficient complaint resolution.
- Developed and maintained long-term relationships with all Foodstuffs buyers for sustained growth.
- Achieved sales targets consistently by utilizing excellent communication and negotiation skills.
Account Manager
Mt Riley Wines LTD
05.2010 - 06.2017
- Manage a portfolio of 280 accounts for Traditional and FMCG
- Handled 100 accounts and brought 180 new accounts
- Met with 60 clients per week consistently, resulting in a 98% yearly retention rate
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support
- Worked on forecasting, goal setting and performance reporting for all accounts
- Increased sales volumes for New Zealand team in 2016 by core ranging with Super Liquor
- Exceeded team sales goals by 40% in my first year, with year on year growth of 15-30%
- Trained peers and Management team on internal system supports and implementation plans
- Planned and implemented Opmetrix, the CRM system that records and tracks all sales and activity in trade for the sales team.
Key Account Manger
Beam Global
07.2008 - 05.2010
- To build relationships by maintain a monthly call cycle covering on and off premise accounts across Auckland wide
- To achieve distribution targets of core products within existing and new business accounts
- To set up and monitor promotional activity according to on and off premise needs
- To set and achieve set monthly revenue targets
- Provide the highest level of customer service and product knowledge to assist with customer satisfaction
- To maintain relationships with Beam internally to assist me within my role
- To participate in training and sales meetings as required.
Field Sales Executive
DHL
03.2007 - 07.2008
Telephone Account Manager
Pace Express Couriers LTD
03.2005 - 12.2007
Business Development Manager
Leading Edge Communications LTD
11.2004 - 03.2005
Account Manager
Telecom NZ LTD
07.2000 - 11.2003
National Trainer & Co-ordinate
Telecom NZ LTD
11.1999 - 07.2000
Telecom Business Representative
Telecom NZ LTD
06.1997 - 06.1999
Showroom Sales
Modern Communications LTD
02.1995 - 07.1077
Education
Rosehill College
Papakura, NZ11.1994
Skills
- Territory sales management
- Self-motivated
- Highly competitive
- Interpersonal skills
- Powerful negotiator
- Product and service knowledge
- Pipeline Management
- Customer relationship development
- CRM proficiency
- Time management abilities
- Organizational Skills
References
- Eurovintage NZ - Previous Regional Sales Manager - Paul Dragicevich, 021 197 9326
- Mt Riley Wines - Owner - John Buchanan, 021 717 728
- Beam Global - Previous Regional Sales Manager - Esther Thompson, 021 741 505
Interests
Family - Watching my nephews and nieces play sport
Animals - Spoiling my dogs. Louie the Frenchie and Charlie the Shitzu and Optimus the cat
Gardening - Growing vegetables and herbs
Sports - Watching our most loved team The Warriors
Timeline
Auckland Regional Account Manager
Foley Wines
02.2020 - Current
Foodstuffs Specialist Account Manager
Eurovintage Wines & Spirits
07.2017 - 02.2020
Account Manager
Mt Riley Wines LTD
05.2010 - 06.2017
Key Account Manger
Beam Global
07.2008 - 05.2010
Field Sales Executive
DHL
03.2007 - 07.2008
Telephone Account Manager
Pace Express Couriers LTD
03.2005 - 12.2007
Business Development Manager
Leading Edge Communications LTD
11.2004 - 03.2005
Account Manager
Telecom NZ LTD
07.2000 - 11.2003
National Trainer & Co-ordinate
Telecom NZ LTD
11.1999 - 07.2000
Telecom Business Representative
Telecom NZ LTD
06.1997 - 06.1999
Showroom Sales
Modern Communications LTD
02.1995 - 07.1077
Rosehill College
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