NATASHA PATHAK
Blenheim,Newzealand
Summary
Dynamic professional with a proven track record in customer relationship management and team collaboration. Recognized for strong communication skills and disciplined time management. Achieved outstanding results in client satisfaction and positive workplace dynamics.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Vinnies
Blenheim, Blenheim
12.2025 - Current
- Assisted customers in locating products and providing detailed information about offerings.
- Operated point-of-sale system, managing transactions and cash effectively.
- Engaged customers to ensure positive shopping experiences while addressing inquiries.
- Processed returns and exchanges in accordance with store policies and procedures.
- Participated in training sessions to enhance product knowledge and refine sales techniques.
- Maintained composure while applying problem-solving skills to resolve customer conflicts.
- Handled cash register operations, accepted payments, and issued receipts efficiently.
Accounts Assistant
Mr. Raj Kumar Sharma
Patiala, Punjab/India
01.2024 - 03.2025
- Maintained accurate financial records and files for daily transactions.
- Assisted in invoice preparation and payment processing for clients.
- Supported month-end closing processes by regularly reconciling accounts.
- Coordinated with team members to ensure timely completion of financial tasks.
- Updated and organized financial documentation for efficient retrieval and review.
- Processed payroll entries while ensuring compliance with internal policies.
- Verified data accuracy in accounting systems by cross-referencing documents against source information.
Counsellar (Tourist Visa Department)
- Leveraged two years of experience as counselor in tourist visa department from 2022 to 2024.
- Resolved customer issues promptly, promoting high satisfaction through knowledgeable service.
- Identified customer needs efficiently to enhance overall service quality.
- Provided exceptional attention to customers during face-to-face interactions and phone calls.
- Collaborated with cross-functional teams to meet departmental objectives.
- Maintained up-to-date knowledge through ongoing education and advanced training initiatives.
Education
MASTER'S - ECONOMICS
KHALSA COLLEGE PATIALA
PATIALA, PUNJAB01.2022
BACHELOR OF ARTS -
KHALSA COLLEGE PATIALA
PATIALA, PUNJAB01.2020
12TH GRADE - COMMERCE
GOVT. MULTIPURPOSE SENIOR SECONDARY SCHOOL
India01.2017
Skills
- Hardworking
- Honest person
- Disciplined and responsible
- Good nature and attitude
- Good communication
- Customer relationship management
- Team collaboration
- Time management
- Document verification
Hobbies and Interests
- Dancing
- Listening Classical Music
- Cooking
- Learning New Things
- Travelling
Languages
- English
- Hindi
- Punjabi
Activities
- In 8th grade I was the member of Cancer Control Society
- College Colour in 2019 (I got achievement 1st Position in Sammi Folk Dance at Zonal Level)
- Tally Course of 1 Month
Languages
English
Full Professional
Timeline
Retail Sales Assistant
Vinnies
12.2025 - Current
Accounts Assistant
Mr. Raj Kumar Sharma
01.2024 - 03.2025
Counsellar (Tourist Visa Department)
MASTER'S - ECONOMICS
KHALSA COLLEGE PATIALA
BACHELOR OF ARTS -
KHALSA COLLEGE PATIALA
12TH GRADE - COMMERCE
GOVT. MULTIPURPOSE SENIOR SECONDARY SCHOOL