Natasha Petrovska
Schnapper Rock,AUK
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great with time management, problem-solving, and communication. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Operations Administrator
Two Hundred Doors LTD - Dermalogica NZ Head Office
Rosedale
08.2022 - Current
- Creating and processing purchase orders for suppliers based on their requirements.
- Reviewing customer orders to ensure accuracy of product, quantity and pricing.
- Processing daily payments (B2C and B2B daily banking) in accordance with established procedures.
- Communicating regularly with customers regarding account/orders inquiries or disputes.
- Maintaining accounts by tracking and recording account activity as well as Investigating and resolving discrepancies in a timely manner.
- Processing claims and credits as required.
- Providing support during month-end closing process including the reconciliation of Accounts Receivable ledgers.
- Generating weekly sales reports as requested by management team.
- Led transition of facility to new system.
- Analyzed main operations practices and offered suggestions that improved productivity.
- Trained, mentored and motivated employees to maximize team productivity.
- 6 months maternity cover for the Operations Manager/Accounts Receivable.
Senior Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
Rosedale
08.2020 - 07.2022
- Planned and coordinated the daily workflow of warehouse operations.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Processed daily invoices.
- Provided cover for the Operations Administrator.
- Organized shipments by verifying items against shipping documents and ensured timely delivery of products to customers.\
- Trained, mentored and motivated employees to maximize team productivity.
- Ensured proper storage of goods in an orderly manner in designated locations within the warehouse.
- Operated forklifts and other material handling equipment safely and efficiently.
Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
Rosedale
02.2018 - 07.2020
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Organized shipments by verifying items against shipping documents and ensured timely delivery of products to customers.
- Operated forklifts and other material handling equipment safely and efficiently.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
Administration
Cycle Trades
Takapuna
02.2016 - 08.2017
- Inspected incoming shipments for accuracy against purchase orders prior to storage.
- Managed the inwards goods process, ensuring all products were received and stored correctly.
- Liaised with external suppliers to resolve issues related to deliveries, orders and payments.
- Provided support with the daily banking.
Teacher Aide
Wairau Velly Special Needs School
Wairau
08.2008 - 10.2010
- Supported the implementation of Individual Education Plans for each student in a timely manner.
- Engaged in professional development activities related to working with special needs students.
- Supervised and monitored the safety of students during school hours.
- Provided support to teachers by helping with lesson plans and classroom activities.
Education
Diploma in Digital Marketing - Digital Marketing
Shaw Academy
Online Skills
- Organizational Skills: Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment
- Problem-Solving: Capacity to identify issues, analyze root causes, and implement effective solutions to resolve operational challenges
- Attention to Detail: High level of accuracy and attention to detail in recording transactions, maintaining records, and reconciling accounts receivable
- Positive Attitude: Maintaining a positive and enthusiastic outlook, even during challenging times, inspiring and motivating team members to achieve shared objectives
- Continuous Learning: Commitment to professional growth and development, actively seeking opportunities to expand skills, knowledge, and expertise relevant to team success
- Customer Service: Strong customer service skills to address customer inquiries, resolve disputes, and maintain positive relationships
- Billing and Invoicing: Experience in preparing accurate invoices and billing statements for customers or clients
- Payment Processing: Proficiency in processing payments received from customers through various methods (eg credit card payments or online transfers)
- Financial Reporting: Ability to generate accounts receivable reports, analyze data trends, and provide insights to management for decision-making
Reference
Reference available upon request.
Timeline
Operations Administrator
Two Hundred Doors LTD - Dermalogica NZ Head Office
08.2022 - Current
Senior Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
08.2020 - 07.2022
Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
02.2018 - 07.2020
Administration
Cycle Trades
02.2016 - 08.2017
Teacher Aide
Wairau Velly Special Needs School
08.2008 - 10.2010
Diploma in Digital Marketing - Digital Marketing
Shaw Academy
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