Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great with time management, problem-solving, and communication. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Operations Administrator
Two Hundred Doors LTD - Dermalogica NZ Head Office
Rosedale
2022.08 - Current
Creating and processing purchase orders for suppliers based on their requirements.
Reviewing customer orders to ensure accuracy of product, quantity and pricing.
Processing daily payments (B2C and B2B daily banking) in accordance with established procedures.
Communicating regularly with customers regarding account/orders inquiries or disputes.
Maintaining accounts by tracking and recording account activity as well as Investigating and resolving discrepancies in a timely manner.
Processing claims and credits as required.
Providing support during month-end closing process including the reconciliation of Accounts Receivable ledgers.
Generating weekly sales reports as requested by management team.
Led transition of facility to new system.
Analyzed main operations practices and offered suggestions that improved productivity.
Trained, mentored and motivated employees to maximize team productivity.
6 months maternity cover for the Operations Manager/Accounts Receivable.
Senior Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
Rosedale
2020.08 - 2022.07
Planned and coordinated the daily workflow of warehouse operations.
Performed regular cycle counts to maintain accuracy of inventory records.
Processed daily invoices.
Provided cover for the Operations Administrator.
Organized shipments by verifying items against shipping documents and ensured timely delivery of products to customers.\
Trained, mentored and motivated employees to maximize team productivity.
Ensured proper storage of goods in an orderly manner in designated locations within the warehouse.
Operated forklifts and other material handling equipment safely and efficiently.
Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
Rosedale
2018.02 - 2020.07
Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Organized shipments by verifying items against shipping documents and ensured timely delivery of products to customers.
Operated forklifts and other material handling equipment safely and efficiently.
Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
Administration
Cycle Trades
Takapuna
2016.02 - 2017.08
Inspected incoming shipments for accuracy against purchase orders prior to storage.
Managed the inwards goods process, ensuring all products were received and stored correctly.
Liaised with external suppliers to resolve issues related to deliveries, orders and payments.
Provided support with the daily banking.
Teacher Aide
Wairau Velly Special Needs School
Wairau
2008.08 - 2010.10
Supported the implementation of Individual Education Plans for each student in a timely manner.
Engaged in professional development activities related to working with special needs students.
Supervised and monitored the safety of students during school hours.
Provided support to teachers by helping with lesson plans and classroom activities.
Education
Diploma in Digital Marketing - Digital Marketing
Shaw Academy
Online
Skills
Organizational Skills: Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
Problem-Solving: Capacity to identify issues, analyze root causes, and implement effective solutions to resolve operational challenges.
Attention to Detail: High level of accuracy and attention to detail in recording transactions, maintaining records, and reconciling accounts receivable.
Positive Attitude: Maintaining a positive and enthusiastic outlook, even during challenging times, inspiring and motivating team members to achieve shared objectives.
Continuous Learning: Commitment to professional growth and development, actively seeking opportunities to expand skills, knowledge, and expertise relevant to team success.
Customer Service: Strong customer service skills to address customer inquiries, resolve disputes, and maintain positive relationships.
Billing and Invoicing: Experience in preparing accurate invoices and billing statements for customers or clients.
Payment Processing: Proficiency in processing payments received from customers through various methods (e.g. credit card payments or online transfers).
Financial Reporting: Ability to generate accounts receivable reports, analyze data trends, and provide insights to management for decision-making.
Reference
Reference available upon request.
Timeline
Operations Administrator
Two Hundred Doors LTD - Dermalogica NZ Head Office
2022.08 - Current
Senior Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
2020.08 - 2022.07
Warehouse Controller
Two Hundred Doors LTD - Dermalogica NZ Head Office
2018.02 - 2020.07
Administration
Cycle Trades
2016.02 - 2017.08
Teacher Aide
Wairau Velly Special Needs School
2008.08 - 2010.10
Diploma in Digital Marketing - Digital Marketing
Shaw Academy
Similar Profiles
Scott CrawfordScott Crawford
Project Manager at Lotus Doors NZProject Manager at Lotus Doors NZ
Head, Human Resource Measures and Accountability. at Public Service Office/ Office of the Head of ServiceHead, Human Resource Measures and Accountability. at Public Service Office/ Office of the Head of Service