Summary
Overview
Work History
Education
Skills
Qualificationsawardstraining
Personal Information
References
Roles And Responsibilities
Languages
Timeline
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Natasha Prasad

Glen Eden,New Zealand

Summary

Hardworking employee enthusiastic about learning any specific field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Experienced with navigating diverse routes and ensuring timely deliveries. Using effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Quest Catering
04.2023 - 11.2023
  • Stacking trays with plates ready to be delivered to elderly people and delivering them house to house
  • Handling multiple orders at various delivery locations.
  • Ensure the food is delivered on scheduled time.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Waitress

Bamboo Garden
10.2020 - 06.2023
  • Company Overview: Japanese, Chinese and Thai restaurant
  • Includes kitchen hand duties, ensuring veggies are prepped for the chefs to use when orders come through, fast paced, delivering food to houses for takeaway orders
  • Japanese, Chinese and Thai restaurant
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.

Crew Member

Burger King
06.2019 - 12.2019
  • Fast paced work environment, managing drive through, ensuring food went out window in timing
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Managed the whole store during rush hour at times due to lack of management.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Ensuring availabilities on roster, making changes when necessary.

Sales Associate

Kmart
03.2019 - 10.2019
  • Customer interactive role, managing stock take, filling shop floor, directing customers to aisles etc
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Crew Member

McDonalds
08.2018 - 03.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Foundation Course - Foundation Course Leading Onto Psychology.

Otago University
Dunedin, NZ
01.2021

College - Photography Levels 2 & 3, Art Levels 1, 2 & 3 (Wet and Dry media), Drama Levels 1, 2 & 3, English Levels 1, 2 & 3, Mathematics Level 1, Physics & Chemistry, Biology

Marlborough Girl's College
Blenheim, NZ
01.2019

Primary Studies - Intermediate Studies

Bohally Intermediate School
Blenheim, NZ
01.2012

College -

Jai Narayan College
Suva, Fiji
01.2011

Elementary Studies - Primary School

DMS
Fiji
01-2002

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Punctual and Reliable
  • Map reading and navigation skills
  • Roads and highways knowledge
  • Vehicle Cleaning and Maintenance
  • Delivery Scheduling
  • Stocking and Inventory
  • Delivery recordkeeping
  • Documentation And Reporting
  • FLUENT IN ENGLISH, HINDI, SANSKRIT
  • Strong multitasking
  • Hospitality service expertise
  • Handling Complaints
  • Complex Problem-Solving
  • Accurate money handling
  • Multi-tasking strength
  • Listening Skills
  • Excellent people skills
  • Cash Register Operation
  • Stocking and Receiving
  • Product Sales
  • Store Opening and Closing
  • Sales Strategies
  • POS System Operation
  • Adapt to diverse groups

Qualificationsawardstraining

  • Otago University, NZ, Foundation Course, 2021
  • Marlborough Girl's College, Blenheim, Year, 2014-2019, Photography Levels 2 & 3, Art Levels 1, 2 & 3 (Wet and Dry media), Drama Levels 1, 2 & 3, English Levels 1, 2 & 3, Mathematics Level 1, Physics & Chemistry (2 x Semesters), Biology (4 x Semesters)
  • Bohally Intermediate School, Blenheim, Year, 2012
  • Jai Narayan College, Year, 2011

Personal Information

  • Date of Birth: 08/21/99
  • Driving License: Yes - Full

References

Available upon request.

Roles And Responsibilities

  • Kmart staff - customer interactive role, managing stock take, filling shop floor, directing customers to aisles etc.
  • Burger King - fast paced work environment, managing drive through, ensuring food went out window in timing.
  • McDonald's Blenheim - taking and giving orders, fast paced and challenging environment, hands on in the kitchen making sure everything is ready on time.
  • Bamboo Garden - Japanese, Chinese and Thai restaurant which includes kitchen hand duties, ensuring veggies are prepped for the chefs to use when orders come through, fast paced, delivering food to houses for takeaway orders.
  • Quest Catering Blenheim - stacking trays with plates ready to be delivered to elderly people and delivering them house to house.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Delivery Driver

Quest Catering
04.2023 - 11.2023

Waitress

Bamboo Garden
10.2020 - 06.2023

Crew Member

Burger King
06.2019 - 12.2019

Sales Associate

Kmart
03.2019 - 10.2019

Crew Member

McDonalds
08.2018 - 03.2019

Foundation Course - Foundation Course Leading Onto Psychology.

Otago University

College - Photography Levels 2 & 3, Art Levels 1, 2 & 3 (Wet and Dry media), Drama Levels 1, 2 & 3, English Levels 1, 2 & 3, Mathematics Level 1, Physics & Chemistry, Biology

Marlborough Girl's College

Primary Studies - Intermediate Studies

Bohally Intermediate School

College -

Jai Narayan College

Elementary Studies - Primary School

DMS
Natasha Prasad