Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Reid

Tauranga,Bay Of Plenty

Summary

Dedicated nurse professional, with a unique and varied clinical background. More than 20 years of experience. Ongoing professional development in areas of leadership, therapy, supervision, trauma informed care and risk management. I have provided support to a team of Dotors, Nurse Practitioners and Nurses, Therapists, Social Workers , Drug and Alcohol Practitioners, and Caregivers working with clients with high and complex needs. Experience in providing compassionate, empathetic support and care to clients and their whanau. Skilled in working under pressure and adapting to new situations and challenges. Organized and yet flexible, with ability at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.

Overview

23
23
years of professional experience

Work History

Medical Team Manager

Tautoko Mai
Bay Of Plenty, Tauranga
02.2023 - Current
  • I am responsible for the leadership and management of the Tautoko Mai medical team.
  • Graduate of Leadership New Zealand (LNZ) in 2023. Experienced growth and gained focus on creating, in collaboration with others, an Aotearoa of the future that breaks cycles of abuse, poverty and trauma.
  • Led Te Whatu Ora audit of Sexual Assault Support Service.
  • Identified training needs, contributing to the creaton of a comprehensive onboarding program.
  • Oversee orientation of new employees on the medical team.
  • Review and contribute to clinical practice manual for Tautoko Mai.
  • Revise and update practices, policies and protocols.
  • Manage the establishment of a new forensic and clinical facility. This is used for medical clinics, and forensic examinations.
  • Mange expansion of service provision in the Eastern Bay of Plenty.

Practice Leader Functional Family Therapy

Kia Puawai Youth Horizons
Tauranga, Bay Of Plenty
02.2021 - Current
  • Provide leadership and oversee the clinical practice of the Functional Family Therapy (FFT)Team.
  • Champion bi-cultural practice.
  • Lead recruitment, induction, training and performance management of FFT therapists.
  • Ensure that therapists are adhering with high fidelity to the FFT model.
  • Ensure that contract targets are met.
  • Prepare monthly board reports.
  • Quarterly reporting to funders-Oranga Tamariki and Bay of Plenty District Health Board.
  • Management of service budget.
  • High-level conflict resolution experience.
  • Competent in computer systems such as Word, Excel, Outlook and healthcare data management systems.
  • Contribute to updating of policies and guidelines of the organisation in support of the Clinical Leadership Team.
  • Manage referrals and therapist caseloads.
  • Build and maintain relationships both internal and external to Kia Puawai.
  • Rostered on-call after-hours, weekends and holidays.
  • Supported therapists to continue to provide service via Zoom, Teams and telephone engagement with whanau during COVID-19 pandemic.


On-call for Bay of Plenty and Lakes Regions

Kia Puawai Youth Horizons
Bay of Plenty And Lakes Regions
10.2020 - Current
  • Completed on-call training.
  • Provision of phone and in person assistance and support to employees and caregivers outside of normal working hours, as well as weekends and public holidays.
  • Provide coaching and supervision when required to support staff and caregivers.
  • Assess and provide guidance in unexpected circumstances to reduce risk.
  • Understanding of all services and evidence-based models of care eg Teaching Family Model, Triple P, Cognitive Behavioural Therapy, Functional Family Therapy.
  • Understanding of organisational policy and procedures.
  • Liase with Leadership on-call as per Abuse, Neglect and Incident Reporting Policy.
  • Work closely with Emergency Services including Police and Fire Department, Mental Health Crisis Team, oncall Oranga Tamariki staff, Emergency Department.
  • Attend incident in person if required and support staff to ensure best outcomes.
  • Incident reporting.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to incidents and concerns.


Practice Leader Waipuna Residential Home

Kia Puawai Youth Horizons
Tauranga, Bay Of Plenty
11.2021 - 06.2022
  • Supported the Operations Manager to oversee the running of the residential facility due the unplanned absence of a staff member due to health concerns.
  • Guided caregivers to plan and implement care using the Teaching Family Model.
  • Led weekly treatment planning hui.
  • Rostering.
  • Incident reporting.
  • Budgeting and overseeing expenses and spending.
  • Supported staff and rangitahi and provided debriefing to staff following incidents.
  • Supported caregivers and rangitahi during COVID-19 lock downs.
  • Ensured isolation and protective equipment was stocked and available.


COVID-19 Contact Tracer

Ministry Of Health
Work From Home, New Zealand
04.2020 - 06.2021
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Performed record keeping by logging client information within secure contact-tracing software.
  • Helped vulnerable individuals navigate rapidly changing processes and advice.
  • Supported access to support for those affected by isolation procedures and health concerns.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
  • Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.

Drug Test Administrator

Drug Free Sport New Zealand
Tauranga, Bay Of Plenty
04.2016 - 04.2021
  • I worked as a contractor locally and nationally to test sports people in and out of competition. Drug Free Sport New Zealand is the national anti-doping organisation responsible for implementing the World Anti-Doping Code in New Zealand.
  • Set up, maintained and verified sterility of equipment and tools.
  • Collect blood and urine samples with focus on accuracy and adherence to aseptic techniques.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.

Functional Family Therapist

Kia Puawai Youth Horizons
Tauranga, Bay Of Plenty
05.2020 - 02.2021
  • Worked with rangitahi aged 10-18, and their family/whanau to reduce conflict, strengthen relationships and improve communication.
  • Provided therapy to children, youth and their whanau with complex mental health, behavioural and emotional needs.
  • Supported whanau by providing trauma-informed care.
  • Work alongside whanau to identify and work towards achieving their goals.
  • End of service reporting to whanau and referrers.
  • Conduct psychometric assessments pre and post-therapy.
  • Maintained high adherence and fidelity to the FFT model.
  • Identified and managed risks.
  • Maintained accurate and thorough notes and client records in accordance with organisational requirements.

Registered Nurse

Bay Of Plenty District Health Board (BOPDHB)
Tauranga, Bay Of Plenty
01.2001 - 04.2020
  • Worked as a Senior Registered Nurse on the Paediatric Ward at Tauranga Hospital.
  • Provided whanau-centered care for neonates through to adolescents, and adults (redeployment as required to adult wards).
  • Provided nursing care-medical, surgical, orthopedic and mental health.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Worked collaboratively with the multi-disciplinary team including nurses, doctors, social workers, occupational therapists and dieticians.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Competed preceptorship training. Guided student, new graduates and new staff members to ensure delivery of quality care.
  • Administered medications via oral, IV, subcutaneous, intrathecal and intramuscular injections and monitored responses.
  • Fully authorised vaccinator (requires renewal).
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Worked with whanau, caregivers and patients to determine best options for treatment, diagnosis and prevention.
  • Adhered to hospital procedures, policies and protocols to support patient safety.
  • Cared respectfully for a wide variety of whanau from diverse cultures and ethnicities.
  • Worked with the dermatology service to develop eczema protocol for the BOPDHB.
  • Extensive work in the Child Assessment Unit (CAU).
  • Belonged to New Zealand Paediatric Society Allergy Special Interest Group to support the development of management guidelines for children and youth with allergic conditions.
  • Established a Food Challenge Clinic which operated one day per week. Managed referrals, bookings, and planned discharge and follow-up.
  • Commitment to bi-cultural practice.
  • Clinical competency in CPR, setting up and assisting with proceedures eg catheterisation. Proficient in obtaining urine samples, swabs, blood samples, implanted catheter access.


Education

Graduate - Leadership

Leadership New Zealand
New Zealand
01-2023

Supervision

Functional Family Therapy
New Zealand
01-2021

Therapist - Family Therapy

Functional Family Therapy
New Zealand
01-2020

Bachelor of Nursing -

Waiariki Polytechnic
Rotorua, New Zealand
12.2000

Skills

  • Team Leadership
  • Commitment to Te Tiriti o Waitangi and its principles
  • Team training and professional development
  • Proven ability to identify gaps in services and potential solutions
  • Calm response to unexpected situations including crisis and trauma
  • Medical Procedure Preparation
  • Budget Management
  • Strong Clinical Judgment
  • Rostering and coordination of staff
  • Debriefing skills
  • Focus on professionalism and confidentiality

Timeline

Medical Team Manager

Tautoko Mai
02.2023 - Current

Practice Leader Waipuna Residential Home

Kia Puawai Youth Horizons
11.2021 - 06.2022

Practice Leader Functional Family Therapy

Kia Puawai Youth Horizons
02.2021 - Current

On-call for Bay of Plenty and Lakes Regions

Kia Puawai Youth Horizons
10.2020 - Current

Functional Family Therapist

Kia Puawai Youth Horizons
05.2020 - 02.2021

COVID-19 Contact Tracer

Ministry Of Health
04.2020 - 06.2021

Drug Test Administrator

Drug Free Sport New Zealand
04.2016 - 04.2021

Registered Nurse

Bay Of Plenty District Health Board (BOPDHB)
01.2001 - 04.2020

Graduate - Leadership

Leadership New Zealand

Supervision

Functional Family Therapy

Therapist - Family Therapy

Functional Family Therapy

Bachelor of Nursing -

Waiariki Polytechnic

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