Natasha Rutherford
Dunedin,Otago
Summary
Hairdresser with proven expertise in time management and sales, furthered at Halo Hair Boutique and other leading salons. Excelled in elevating client satisfaction through trend-forward styling and effective communication, resulting in a substantial client return rate. Skilled in money handling and a team player.
Overview
13
13
years of professional experience
Work History
Hairdresser
Halo Hair Boutique
08.2020 - 09.2024
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Distributed business cards outside of salon to generate new business.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Demonstrated thorough knowledge of all salon products and services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Organized sales area and work station to showcase products and boost sales.
Hairdresser
Express Cut and Colour
06.2016 - 07.2020
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
Hairdresser
Rapunzel Hair
12.2015 - 06.2016
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Hairdresser
Clip Joint
11.2014 - 12.2015
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
Checkout Operator
New World
10.2011 - 11.2014
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Education
Hairdressing
Aoraki Polytechnic
Dunedin, OTA11.2014
Otago Girls
Dunedin, OTA06.2011
Skills
Time management
Money handling
Sales
Good communication
Team player
Timeline
Hairdresser
Halo Hair Boutique
08.2020 - 09.2024
Hairdresser
Express Cut and Colour
06.2016 - 07.2020
Hairdresser
Rapunzel Hair
12.2015 - 06.2016
Hairdresser
Clip Joint
11.2014 - 12.2015
Checkout Operator
New World
10.2011 - 11.2014
Hairdressing
Aoraki Polytechnic
Otago Girls