Natasha Si'a
Blockhouse Bay,AUK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Server
Angus Steakhouse
Auckland CBD , Auckland
2022.06 - Current
- Greeted guests upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
- Processed payments at the end of each meal including cash, debit and credit transactions.
- Assisted in training new front-of-house staff on proper service techniques and procedures.
- Conducted regular inventories of supplies needed to ensure adequate stock levels were maintained.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
F&B Steward
Eden Park Catering
Kingsland , Auckland
2022.03 - 2024.07
- Provided exceptional service to high volume of daily customers.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Maintained an organized work station by restocking items as needed throughout shift.
Education
Tertiary Foundation Certificate -
University of Auckland
Auckland, NZ2017-10
Avondale College
Auckland, NZ2016-10
Skills
- Social Perceptiveness
- Phone Etiquette
- Organisational Skills
- Problem-Solving
- Team Collaboration
- Excellent Communication
- Multitasking
Languages
Samoan
Elementary
Certification
- First Aid Level 2, Hato Hone St John
References
- Raymond Lemalu-Matagi
Supervisor
Eden Park Catering
0223897702
- Tea Luatua
General Manager
Angus Steak House, Auckland CBD
0211124394
mluatua@gmail.com
Timeline
Front of House Server
Angus Steakhouse
2022.06 - Current
F&B Steward
Eden Park Catering
2022.03 - 2024.07
Tertiary Foundation Certificate -
University of Auckland
Avondale College
- First Aid Level 2, Hato Hone St John
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