Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Worters-Giles

Manurewa,AUK

Summary

Dynamic hospitality worker with a proven track record at Southern Spit Roast BBQ Catering, excelling in food preparation and guest relations. Recognized for enhancing customer satisfaction through exceptional service and maintaining a clean, organized environment. Skilled in multitasking and problem-solving, ensuring a seamless dining experience for patrons.

Overview

23
23
years of professional experience

Work History

Hospitality Worker

Southern Spit Roast BBQ Cartering
07.2018 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Babysitter

Theresa Worters
01.2003 - 08.2005
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

No Degree - Early Learning And Child Care

James Cook High School
Manurewa, NZ

Skills

  • Food preparation
  • Cleaning and sanitizing
  • Guest relations
  • Housekeeping
  • Event preparation
  • Cross-cultural sensitivity
  • Food safety
  • Child supervision
  • Flexible scheduling
  • Problem-solving
  • Multitasking
  • Maintaining safe environment

Languages

Maori
Elementary
English
Native or Bilingual

Timeline

Hospitality Worker

Southern Spit Roast BBQ Cartering
07.2018 - Current

Babysitter

Theresa Worters
01.2003 - 08.2005

No Degree - Early Learning And Child Care

James Cook High School

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Natasha Worters-Giles