Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Edmonds

Upper Hutt,WGN

Summary

This will be a great job for me and I will fit in well. I am very experienced in customer service, and will provide friendly service. I am a strong leader and problem solver. I will be hardworking and passionate with whatever job I am doing. I am organized and successful at managing multiple priorities with a positive attitude, and have a willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Hell Pizza Delivery Driver

Hell Pizza
02.2023 - Current
  • Interacted professionally with customers in person or by phone (up to 100 customers per day), and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Addressed issues and resolved customer complaints to establish trust and reliability.

New World Stock and Checkout

New World
06.2022 - 12.2022
  • Assisted customers with self-checkout machine operations.
  • Diagnosed issues with self-checkout machines and manually processed transactions.
  • Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
  • Engaged with customers and offered assistance upon entry into store.
  • Maintained awareness of product locations to assist customers in finding requested items.
  • Described products and services in detail to answer customer questions.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Hutt International Boys' School
Upper Hutt, NZ
11.2022

Skills

  • Service Quality
  • Great team member who will get along well with everyone
  • Have a lot of experience in customer service
  • Have experience in making food like pizza
  • Experience in cleaning
  • Store Maintenance
  • Time Management
  • Good at knowing how to stock things, facing products, and making sure everything is clean and presentable

Timeline

Hell Pizza Delivery Driver

Hell Pizza
02.2023 - Current

New World Stock and Checkout

New World
06.2022 - 12.2022

High School Diploma -

Hutt International Boys' School

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Nathan Edmonds