Nathan Jin
Auckland,AUK
Summary
Proven track record at T Mark, enhancing customer satisfaction and store efficiency through exceptional organizational skills and empathetic customer service. Excelled in fast-paced environments, significantly improving product availability and team collaboration. Demonstrates leadership, as well as a keen ability to learn quickly and maintain a positive demeanor, making a tangible impact on operational success.
Was a prefect and music leader at my alma mater, and contributed to the success of multiple groups.
Overview
1
1
year of professional experience
Work History
Shelf Stocker
T Mark
12.2023 - 02.2024
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Unloaded arriving product stock and moved to store display areas.
Customer Service Cashier
T Mark
12.2023 - 02.2024
Shelf Stocker
T Mark
12.2022 - 02.2023
Customer Service Cashier
T Mark
12.2022 - 02.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Praised by colleagues in work ethic.
Education
Westlake Boys' High School
Auckland, NZUniversity of Auckland
Auckland, NZSkills
- Great interpersonal skills and empathy
- Timely, clean, and organised
- Fast and keen learner
- Leadership
Hardworking
- Works with a smile :)
Hobbies
Musician, Basketball on the side
Timeline
Shelf Stocker
T Mark
12.2023 - 02.2024
Customer Service Cashier
T Mark
12.2023 - 02.2024
Shelf Stocker
T Mark
12.2022 - 02.2023
Customer Service Cashier
T Mark
12.2022 - 02.2023
Westlake Boys' High School
University of Auckland
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