Nathaniel Fitz-gerald
Summary
Driven Sewer Drain Technician with a proven track record at Hanlon Plumbing, enhancing business growth through expert sewer repair and drain cleaning. Demonstrated excellence in utilizing advanced diagnostic tools and maintaining high safety standards. Known for an exceptional work ethic and results-driven approach, significantly improving project efficiency and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sewer Drain Technician
Hanlon Plumbing
Auckland, AUK
05.2022 - Current
- Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.
- Achieved high-quality workmanship by adhering to industry standards and best practices in sewer drain services.
- Maintained up-to-date knowledge on latest tools and technologies, resulting in improved service delivery to clients.
- Maintained high levels of customer retention and referrals, attributed to professionalism and quality workmanship in sewer drain services.
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Communicated with supervisors and other workers using equipment such as wireless phones, pagers or radio telephones.
- Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
Sewer Drain Technician
Drain Co
Auckland, AUK
03.2020 - 05.2022
- Obtained required replacement parts and correctly estimated repair costs.
- Reduced blockage recurrence rates by implementing preventive maintenance practices for clients.
- Contributed to business growth by providing valuable insights on service improvements based on field experience and customer feedback.
- Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.
- Effectively utilized advanced diagnostic tools like CCTV cameras during inspection procedures which resulted in pinpointing exact location of blockages.
Sewer Drain Technician
Drain Surgeons
Auckland, AUK
01.2017 - 02.2020
- Filled out accurate logs and job reports after every service call and submitted for supervisor review.
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Performed troubleshooting for all types of commercial and residential plumbing.
- Learnt how to flush and inspect drainage systems
Upholstery Apprentice
West Auckland Upholstery
Auckland, AUK
01.2016 - 12.2016
- Maintained a clean, safe work environment to ensure smooth operations and minimize accidents.
- Utilized various hand tools and equipment safely during the upholstery process for consistent results.
- Measured, cut and sewed materials to fit specifications.
- Disassembled [Products] to reupholster fabric.
- Stretched and tacked fabric into place.
Education
High School Diploma -
Avondale Collage
Avondale, NZ01.2016
Skills
- Safety protocol knowledge
- Excellent work ethic
- Drain Cleaning
- Results-Driven
- Sewer Repair
- Hydro Jetting
- Video Inspection
- Safety Procedures
- Safety Protocols
Certification
- Site Safe
- Construct Safe
- Dangerous goods
- Confined Space
- Full class 2 drivers licence
Timeline
Sewer Drain Technician
Hanlon Plumbing
05.2022 - Current
Sewer Drain Technician
Drain Co
03.2020 - 05.2022
Sewer Drain Technician
Drain Surgeons
01.2017 - 02.2020
Upholstery Apprentice
West Auckland Upholstery
01.2016 - 12.2016
High School Diploma -
Avondale Collage