Nathara De Silva
Auckland
Summary
Dynamic and dependable university student with hands-on experience in barista and waitress roles, delivering exceptional customer service in fast-paced environments. Proven ability to manage customer interactions, cash handling, and high-pressure situations with a calm demeanor and positive attitude. Recognized for strong punctuality, teamwork, and a genuine commitment to enhancing the customer experience. Offers flexible availability for part-time work from March to November and full-time opportunities from December to February, including evenings and weekends.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Trainee Barista
Cloe Café
02.2025 - 04.2025
- Prepared and served coffee and beverages while maintaining quality and speed during busy periods
- Took customer orders, handled payments, and ensured a welcoming customer experience
- Assisted with daily café operations including cleaning, stocking, and closing duties
Social media & Operations Intern
GING-HOME
09.2024 - 02.2025
- Supported business operations and customer-facing activities
- Assisted during product launches and in-store style coordination
- Demonstrated strong organization, multitasking, and time management skills
Radio Intern
MTV / MBC Channels
02.2024 - 08.2024
- Worked in a fast-paced media environment requiring punctuality and teamwork
- Gained experience interacting with people from diverse backgrounds
- Increased social media followers by 100% in the first 4 months
- Supported on-air, production, and digital content tasks
Education
Bachelor of Business - International Business
Auckland University of Technology (AUT)
New Zealand12-2027
BSc (Hons) - International Business Management
Asia Pacific Institute of Information Technology
Sri LankaCambridge A Levels - Business (A), Travel & Tourism (C), Economics (C)
Lyceum International School
Sri Lanka04-2023
Skills
- Customer service excellence
- Barista & café operations
- Cash handling & POS systems
- Food & beverage service
- Working under pressure / peak-hour service
- Teamwork & communication
- Time management & reliability
- Flexible and adaptable
- Basic food hygiene & cleanliness standards
- Time management
Certification
Barista Master Course & Food Safety- Colombo Bartender & Barista School | Jan 2024 – Mar 2024
Availability
- Part-time / Casual (March- November)
- Full-time (December- February)
- Flexible with weekdays, evenings & weekends
Languages
English
Native or Bilingual
Sinhala
Native or Bilingual
Timeline
Trainee Barista
Cloe Café
02.2025 - 04.2025
Social media & Operations Intern
GING-HOME
09.2024 - 02.2025
Radio Intern
MTV / MBC Channels
02.2024 - 08.2024
Bachelor of Business - International Business
Auckland University of Technology (AUT)
BSc (Hons) - International Business Management
Asia Pacific Institute of Information Technology
Cambridge A Levels - Business (A), Travel & Tourism (C), Economics (C)
Lyceum International School