Naval Singh
Northwood,Christchurch
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager Licensed
Big Barrel
03.2024 - Current
- Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
- Increased customer satisfaction by implementing effective store management strategies and providing exceptional customer service.
- Ensured compliance with local and state liquor regulations, resulting in a strong track record of passing inspections with no violations.
Accounts and Sales Manager
Frucor Suntory New Zealand
02.2023 - 02.2025
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Claims Manager
Accident Compensation Corporation, ACC
05.2022 - 01.2023
- Collaborated with other departments to improve overall organizational effectiveness in addressing client needs.
- Enhanced customer satisfaction with timely and accurate claims resolutions.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Documented and communicated timely claims information while supporting accurate outcomes.
Store Manager
Night and Day
02.2021 - 05.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Graduate Certificate - Retail And Distribution Management
Service IQ
Auckland, NZ01-2020
Diploma - Business Administration And Management
Concordia Institute of Business
Bay Of Plenty, NZ12-2013
Skills
- Relationship building
- Client relationship management
- Strategic planning
- Rapport and relationship building
- New business development
- KPI tracking
- CRM software
Certification
- Licensed Duty Manager
- Licensed First Aid attendant
Visa Status
Permanent Resident NZ
Timeline
Manager Licensed
Big Barrel
03.2024 - Current
Accounts and Sales Manager
Frucor Suntory New Zealand
02.2023 - 02.2025
Claims Manager
Accident Compensation Corporation, ACC
05.2022 - 01.2023
Store Manager
Night and Day
02.2021 - 05.2022
Graduate Certificate - Retail And Distribution Management
Service IQ
Diploma - Business Administration And Management
Concordia Institute of Business
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