Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Navdeep Dhaliwal

Auckland,AUK

Summary

Dynamic and results-driven professional with extensive experience at Tank Juice, excelling in inventory management and customer service. Proven ability to enhance sales through effective visual merchandising and strong customer engagement. Recognized for resolving customer issues promptly, contributing to a positive shopping experience and achieving store performance goals. Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Skilled store assistant with background in retail and customer service. Strengths include effective organization, inventory management and product knowledge. Proven ability to improve store cleanliness, visual merchandising standards, and customer satisfaction. Known for contributing to team success through hard work, attention to detail and excellent organizational skills. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Store Assistant

Tank Juice
Palmerston North, Palmerston North
01.2019 - 11.2022
  • Ensured compliance with safety regulations regarding hazardous materials handling.
  • Participated in inventory counts, ensuring accurate stock levels and loss prevention.
  • Maintained cleanliness and organization of store shelves and displays.
  • Collaborated with team members to meet sales targets and store performance goals.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Interacted with customers to identify needs and preferences.
  • Processed customer payments using cash register and credit card machines.
  • Managed inventory levels, ensuring optimal stock availability for customer needs.
  • Placed special orders or called other stores to find desired items.
  • Received and verified shipments, ensuring order accuracy and quality standards.
  • Participated in training sessions related to new products or technologies used in the store.
  • Delivered exceptional sales services to improve customer satisfaction.
  • Cleaned and tidied store to reduce health and safety hazards.
  • Handled customer complaints and issues, resolving them to the customer's satisfaction.

Grocery Team Member

Countdown
Palmerston North, Palmerston North
06.2018 - 01.2019
  • Assisted customers with locating items and providing recommendations based on preferences.
  • Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Utilized knowledge of store layout to efficiently restock products and assist customers.
  • Followed safety and sanitation procedures to provide quality services and products for customers.
  • Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
  • Followed safety procedures for handling and disposing of hazardous materials.
  • Set up promotional displays within the store in accordance with corporate guidelines.
  • Stocked shelves with merchandise and rotated products to ensure freshness.
  • Updated pricing information and placed sale tags on designated items.
  • Cleaned shelves and restocked with new inventory when products stock ran low.

Education

High School Diploma -

Gandhi Memorial College
Punjab
03-2012

Skills

  • Inventory management
  • Point of sale
  • Customer service
  • Product knowledge
  • Visual merchandising
  • Sales assistance
  • Cash handling
  • Customer engagement
  • Assignment delegation
  • Store safety
  • Self motivation
  • Multitasking capacity

References

References available upon request.

Timeline

Store Assistant

Tank Juice
01.2019 - 11.2022

Grocery Team Member

Countdown
06.2018 - 01.2019

High School Diploma -

Gandhi Memorial College
Navdeep Dhaliwal