I want to grow professionally by exploring new horizons and facing new challenges where I can utilize my skills and enhance my international experience working in a team to help enhancing the company’s productivity.
Overview
9
9
years of professional experience
Work History
Sales and Service Assistant
Farmers
06.2023 - 09.2024
Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
Assisted team members in improving workflow efficiency by sharing best practices.
Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
Senior Sales Professional
Big Save Furniture
06.2021 - 09.2022
Conducted comprehensive market analysis for informed decision-making, maximizing profitability and growth potential.
Implemented data-driven approaches to improve targeting accuracy and optimize lead generation efforts.
Consistently surpassed personal quotas by cultivating strong relationships with key stakeholders and maintaining a high level of product knowledge.
Increased sales revenue by implementing strategic marketing plans and fostering key client relationships.
Used POS system to process sales, returns, online orders, and gift card activations.
Built relationships with customers and community to promote long term business growth.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Duty Manager
Ormond Road Café
10.2020 - 04.2021
Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
Resolved guest complaints professionally, maintaining a positive cafe reputation and fostering customer loyalty.
Enhanced guest satisfaction by efficiently handling front office tasks and promptly addressing inquiries.
Managed daily front office operations, ensuring smooth workflow and maximum efficiency among staff members.
Receptionist and Beautician
Amax Laser Clinic
04.2018 - 09.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Primary Teacher
Manav Public School Amritsar | India
04.2015 - 02.2016
Served as a mentor to new teachers, sharing best practices and offering guidance on effective teaching techniques.
Created data-driven, learner-centered, friendly and safe environment demonstrating shared responsibility for achievement by coordinating with other teachers.
Established positive relationships with parents through regular communication, fostering a supportive home-school partnership.
Improved student reading levels by implementing targeted literacy interventions and progress monitoring.
Education
LCQ -
05.2018
Graduate Diploma in Business Level-7 -
International College of Auckland
03.2018
Bachelor of Education - Arts And Computer
Punjab University
D.AV. College Of Education Abohar | India
04-2011
Specific Skills
Communication Skills
Multi-tasking Skills
Team player
Honest & Reliable
Strategic Planning
Customer Service
Self-Management
Computer skill
Willingness to learn
Personal Information
Visa Status: Permanent Resident (Full Time)
Attributes
Friendly & outgoing
Motivates others to succeed
A strong, creative, Problem solver
Flexible and adaptable with a ‘can do’ attitude
Empathetic, with a proven strength in understanding another’s point of view
A quick learner and able to pass that knowledge on to others