NAVDEEP SIDHU
BANGA,PUNJAB
Summary
Diligent Assistant manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
AV Vine Liquor Store
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Mishwar Arabic Restaurant
02.2019 - 03.2024
- Conducted regular performance evaluations, providing constructive feedback for professional growth.
- Established rapport with guests through personalized interactions that led to repeat business.
- Maintained positive relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
- Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
- Managed inventory and negotiated with suppliers to reduce costs, ensuring profitability.
- Maintained compliance with health and safety regulations, ensuring safe dining environment for customers and staff.
- Coordinated with kitchen staff to ensure timely preparation and delivery of dishes, maintaining high customer satisfaction.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
Tourism And Hotel Management
Lovely Professional University
Jalandhar, Punjab09-2010
Skills
- Customer service
- Money handling
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff supervision
- Workload management
- Conflict resolution
- Retail operations
- Retail operations management
- Sales reporting
- Performance reviewing
- Promotional planning
- Product branding
- Multitasking and organization
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Assistant Manager
AV Vine Liquor Store
04.2024 - Current
Assistant Manager
Mishwar Arabic Restaurant
02.2019 - 03.2024
Tourism And Hotel Management
Lovely Professional University
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