I am self-sufficient and resourceful, with a responsive, cooperative and knowledgeable approach to work as well as professional attitude to dealing with all operational issues that may arise. Easy going by nature and able to get along with both work colleagues and senior managers, currently looking for a suitable challenging position.
Overview
6
6
years of professional experience
Work History
Automotive Parts Salesperson
SAS Auto Parts
New Lynn, Auckland
06.2023 - Current
Received and stocked incoming merchandise, arranging items in correct locations.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Operated point of sales and parts lookup computer systems.
Received, examined and reshelved returned parts.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Performed complimentary services, battery installation, testing and wiper installations.
Supervisor
Superior Waterproofing 2000 Ltd
08.2019 - 01.2023
Coordinate staff and material resources to ensure efficient allocation and maximum productivity.
Managing direct reports / Including performance reviews and training.
Responsible for ensuring the timely completion of all jobs from booking through to invoicing and any necessary follow-ups.
Manage and enhance ongoing relationships with suppliers.
Overseeing the job quality control system to ensure work is carried out to meet or exceed required standards and company is not put at risk of claims for faulty workmanship.
Coordination of Health and safety compliance across the company.
Assist with the interviewing and training of new staff.
Act as liaison between staff, management and when applicable, suppliers and other business contacts.
Ensure effective and economical use of equipment and material.
Supervisor
Hygiene care solutions ltd
08.2017 - 11.2018
Supervise, direct, evaluate and plan the task and functions of other staff.
Assist the owner in the interviewing and training of new staff.
Independently manage the enterprise facilities including any vehicles and equipment.
Act as liaison with between staff, management and when applicable, suppliers and other business contacts.
Ensure effective and economical use of equipment and materials.
Updating the appointment from different customers in the business.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Education
Diploma - Business Management Level 5 & 6
N-Tec College
Auckland, NZ
02.2017
Certificate III - Automotive Engineering
Skill Update
Auckland
Skills
KEYSKILLS & CORE COMPETENCIES
Planning & Organizing Skills: I adopt setting deadlines, managing competing
Priorities and responding to a changing environment to deliver results
Excellent Communication & Interpersonal Skills and the ability to motivate others
Good Team Player with Ability to Lead
Computer Skills: I am proficient in Internet Skills, MS Office
Client Service Skills:
My experience includes identifying customer needs and Providing solutions, successfully applying company policies, and maintaining
Able to adapt tone, language and style for different customers and situations
Meeting customer expectations in areas such as timeliness, quality and consistency building customer relationships and loyalty
Projecting a professional image face-to-face, on the phone and via email
Ability to remain calm when dealing with emotional, difficult, or distressed clients