Navdeep Singh
Halswell, Christchurch ,New Zealand
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
10
10
years of professional experience
Work History
Owner Operator
Crest Clean
Christchurch
09.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Developed long-term strategic goals for the business based on market trends analysis.
- Prepared annual budgets with controls to prevent overages.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Process Operator
Fonterra
Darfield
07.2016 - 02.2022
- Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
- Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
- Maintained accurate records of production data, facilitating informed decision-making for management.
- Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
- Operated various types of machinery proficiently, adapting quickly to changing production requirements.
- Assisted in troubleshooting equipment issues, minimizing disruptions to the production schedule.
- Reduced downtime for maintenance by performing regular inspections and preventative measures.
- Supported new employee training, ensuring proper understanding of company policies and procedures.
- Participated in continuous improvement initiatives, identifying opportunities for enhanced operational efficiency.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Dairy Case Team Leader
New World
New Plymouth
06.2014 - 05.2016
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Optimized resource allocation to maximize overall team output while minimizing costs.
Education
National Diploma In Business Level-6 - Business Management
National Institute of Studies
Tauranga, BOP2011
Skills
Sales negotiation
Documentation and reporting
Relationship Management
Financial analysis
Human Resource Management
Staffing
Accomplishments
Crest clean Franchisee of the year 2022
Timeline
Owner Operator
Crest Clean
09.2020 - Current
Process Operator
Fonterra
07.2016 - 02.2022
Dairy Case Team Leader
New World
06.2014 - 05.2016
National Diploma In Business Level-6 - Business Management
National Institute of Studies