NAVELLE KARATI

Customer Experience Consultant with proven ability to manage multiple tasks efficiently, ensuring timely responses to emails and calls. Recently promoted to Lead Agent, responsible for resolving complex client issues through investigation and team support. Skilled in communication and engagement with internal and external stakeholders, facilitating in-person meetings to address concerns. Extensive retail experience across various roles in major New Zealand companies, including merchandising and stockroom management.

• Stephen, Kahi, Store Manager, 0211294507, Converse AFO
• Silei, Aholelei, Apparel and Footwear Manager, Latu_lei@hotmail.com, 0210531853, The Warehouse Limited
• Deepali, Nagar, Sales Support Manager, Deepali.Nagar@thewarehouse.co.nz, 0211492708, The Warehouse Limited
• Christina Tupua CXC Team Leader - 021 662 708
• Wendy Sika Facilities Co-ordinator for Cushman & Wakefield, Westpac Account - 02059197662.

• Basic First Aid Level 1

I have recently graduated in wedding design for a project that is currently in the making. I love to write about my thoughts on the daily and my experiences in life that have really challenged me, trained me to get to where I am today. It encourages me to take a look once in a while and be grateful for everything that has come my way. I have been writing since I was 8 years old about my life growing up and have all my diaries like a library in hopes to one day publish a book of it. In my spare time I also like to help the unfortunate and the elderly as I find happiness in doing things for others.