Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

NAVIN SINGH

Dehradun ,Uttrakhand

Summary

Dynamic and results-driven professional with extensive experience in the food and beverage industry, notably at Aloha on the Ganges. Proven track record in team leadership and customer service, enhancing guest experiences while implementing cost control measures. Skilled in budget management and decision-making, fostering a positive work environment that boosts staff retention.

Overview

2026
years of professional experience

Work History

Star Of India Restaurant & Bar

Assistant Manager
03.2023 - Current

Job overview

  • Launched quality assurance practices for each phase of development
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in budget preparation, ensuring alignment with financial goals.

Aloha on the Ganges

Assistant Food and Beverage Manager
04.2018 - 02.2022

Job overview

  • Coordinated with kitchen team to maintain efficient order processing during busy periods.
  • Increased overall efficiency of the department by developing and implementing training programs for staff members.
  • Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
  • Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
  • Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
  • Implemented cost control measures to effectively manage expenses without compromising quality or customer satisfaction levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Motivated staff to perform at peak efficiency and quality.

Aloha on the Ganges

Restaurant Manager
2017 - 2018 (1 education.year_Label)

Job overview

  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
  • Fostered positive work environment, leading to decrease in staff turnover.

Sterling Holiday Resorts

Restaurant Manager
2016 - 2017 (1 education.year_Label)

Job overview

  • Fostered positive work environment, leading to decrease in staff turnover.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Radisson Blu Hotel

Food and Beverage Executive
2012 - 2016 (4 education.years_Label)

Job overview

  • Mentored and developed a strong team of leaders within the F&B department which led to improved staff retention rates.
  • Oversaw daily operations of multiple outlets simultaneously, ensuring smooth coordination between all teams involved in service delivery.
  • Analyzed sales data to identify trends and areas for improvement in the food and beverage department''s performance metrics.
  • Achieved revenue growth by collaborating with cross-functional departments such as sales, marketing, and operations for cohesive strategies focused on enhancing guest experiences.

Eros Hilton

Food and Beverage Agent
2011 - 2012 (1 education.year_Label)

Job overview

  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

The Park Hotel

Food and Beverage Attendant
2009 - 2011 (2 education.years_Label)

Job overview

  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.

Education

Uttrakhand Technical University
Dehradun

Bachelor of Hotel Management And Catering Technolo
04.2010

University Overview

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager
Star Of India Restaurant & Bar
03.2023 - Current
Assistant Food and Beverage Manager
Aloha on the Ganges
04.2018 - 02.2022
Restaurant Manager
Aloha on the Ganges
2017 - 2018 (1 education.year_Label)
Restaurant Manager
Sterling Holiday Resorts
2016 - 2017 (1 education.year_Label)
Food and Beverage Executive
Radisson Blu Hotel
2012 - 2016 (4 education.years_Label)
Food and Beverage Agent
Eros Hilton
2011 - 2012 (1 education.year_Label)
Food and Beverage Attendant
The Park Hotel
2009 - 2011 (2 education.years_Label)
Uttrakhand Technical University
Bachelor of Hotel Management And Catering Technolo

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