Navneet Kaur
Summary
Experienced Store and Office Administrator with a Postgraduate Diploma in Business Informatics, skilled in customer service, office management, and digital tools. Bringing 3 years of hands-on expertise to streamline operations and enhance team productivity—ready to contribute full-time to a dynamic organization. Ready to relocate as per convenience.
Overview
5
5
years of professional experience
Work History
Service Assistant
Gilmours Mount Roskill
01.2024 - Current
- Efficiently selected and prepared customer orders for online delivery or pickup, ensuring accuracy and adherence to quality standards
- Verified product availability and maintained stock levels to support seamless order fulfillment processes
- Collaborated with team members to optimize workflow and meet strict deadlines in a fast-paced environment
- Responded to customer inquiries and resolved order-related issues, delivering excellent service to enhance customer satisfaction
- Operated inventory management systems and adhered to safety and hygiene regulations in all tasks
Office Administrator
Dubb Horticulture Ltd.
01.2024 - Current
- Managed front office operations, including answering phones, greeting visitors, and managing correspondence, contributing to a welcoming and professional office environment
- Oversaw scheduling for team members, coordinated meeting agendas, and arranged travel accommodations, enhancing team productivity
- Payroll Processing: Managed payroll for employees, ensuring accuracy and compliance with company policies and deadlines
- Software Proficiency: Xero: Utilized Xero for bookkeeping tasks, including invoice generation, bank reconciliation, and financial report preparation, ensuring streamlined and up-to-date financial records
- Crystal Payroll: Generated custom reports for management, using Crystal Payroll to visualize data insights, track key performance metrics, and facilitate informed decision-making
- Implemented an efficient filing system for digital and physical records, reducing retrieval times and maintaining compliance with company policies
- Ordered and maintained office supplies, monitoring inventory levels and managing vendor relationships to keep operations seamless and cost-effective
- Developed a tracking system for all office assets and equipment, improving accountability and reducing equipment losses
- Supported HR by onboarding new employees, organizing their orientation materials, and managing employee records
- Ensured smooth internal communication by preparing reports, presentations, and company announcements
Store Administrator
Sahas Global Safety Private Limited
01.2020 - 01.2022
- Exceeded sales targets by providing excellent customer service and upselling products.
- Enhanced store displays and inventory management to drive customer engagement and sales.
- Processed transactions, maintained POS records, and conducted stock audits to prevent lost sales.
- Trained new staff to boost team performance and sales.
- Managed vendor relations to ensure timely product availability and support sales goals.
- Contributed to successful sales promotions, increasing foot traffic and revenue.
- Maintained accurate financial records, allowing management to make informed decisions based on up-to-date information.
- Streamlined inventory management processes for improved accuracy and reduced waste.
Education
Post Graduate Diploma - Business Informatics
ICL Business College
Auckland01.2024
Bachelor - Computer Application
Guru Nanak Dev University
01.2019
Skills
- Teamwork & Team Building
- Strong Leadership skills
- Warehouse management and accounting
- Forecasting and Budgeting
- Procurement and Planning
- Life cycle management
- Commercial Negotiations
- Vendor Development
- Supplier Management
- Supply inventory management
- Team building and Leadership
- Correspondence management
- Daily receipt and dispatch correspondence
- Formal grievance handling
- Records maintenance
- Schedule coordination and delivery scheduling
- Safety procedures
- Distributing goods
- Computer skills
- Clear communication
- Positive attitude
- Customer relations
- Developing Projects
- Managing POS system
- Customer assistance
- Verbal and written communication
Timeline
Service Assistant
Gilmours Mount Roskill
01.2024 - Current
Office Administrator
Dubb Horticulture Ltd.
01.2024 - Current
Store Administrator
Sahas Global Safety Private Limited
01.2020 - 01.2022
Post Graduate Diploma - Business Informatics
ICL Business College
Bachelor - Computer Application
Guru Nanak Dev University
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