Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Timeline
OperationsManager

NAVNEET KAUR

3A Crystal Avenue, Glendene ,AUK

Summary

The Office Manager is responsible for overseeing daily office operations to ensure smooth, efficient, and productive workflows. Key duties include managing administration, payroll, HR functions, budgets, and compliance, as well as supporting marketing, customer relations, and e-commerce activities. The role also covers inventory and fleet management, coordinating staff workloads, monitoring performance, and maintaining office equipment and supplies. Strong organisational, financial, and people management skills are essential, along with flexibility to work weekends or after hours when required.

Overview

4
4
years of professional experience

Work History

Operations Manager

Restoration Experts Ltd
05.2024 - Current

Handle hiring, promotions, performance evaluations, training, and supervisory duties.

Distribute workloads and review staff performance to maintain productivity

Manage the entire payroll process, ensuring accurate and timely payment of salaries.

Address client inquiries, manage job scheduling, and foster positive relationships. Maintain comprehensive records of comments and complaints.

Keep track of necessary chemicals and tools, ensuring they are always adequately stocked.
Ensure adherence to health and safety regulations.


Receptionist

Voxton Ltd
02.2022 - 03.2023
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Manage the entire payroll process, ensuring accurate and timely payment of salaries

Vishwas international
08.2021 - 09.2022

Receptionist

Vishwas International
08.2021 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.


Education

B.com -

Kurukshetra University
01.2021

Diploma - computer applications

Hartron skill centre
01.2019

12th -

HBSE
01.2018

10th -

HBSE
01.2016

Skills

  • Strong office administration and organizational skills
  • Payroll and financial management
  • HR management (hiring, training, performance evaluation)
  • Staff supervision and workload distribution
  • Customer service and relationship management
  • Compliance with health & safety regulations
  • Marketing support and campaign coordination
  • Inventory and equipment management
  • Fleet and logistics management
  • Problem-solving and decision-making
  • Flexibility to work weekends/after-hours

LANGUAGES

English, Hindi, Punjabi

Hobbies and Interests

Playing, listening music, reading

Timeline

Operations Manager

Restoration Experts Ltd
05.2024 - Current

Receptionist

Voxton Ltd
02.2022 - 03.2023

Vishwas international
08.2021 - 09.2022

Receptionist

Vishwas International
08.2021 - 09.2022

Diploma - computer applications

Hartron skill centre

B.com -

Kurukshetra University

12th -

HBSE

10th -

HBSE
NAVNEET KAUR