Experienced with leading operational processes to improve efficiency and productivity. Utilizes strategic planning and effective team management to meet organizational goals. Track record of implementing innovative solutions and fostering collaborative work environment.
Overview
12
12
years of professional experience
Work History
Operational Manager
Lafrentz Distribution LTD. (Goodman Fielder)
04.2024 - Current
Responsible for overseeing and managing various aspects of the company's day-to-day operations to ensure efficiency, productivity, and smooth functioning.
Coordinated driver dispatch to accomplish daily delivery requirements.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Oversaw team of 17 drivers by reviewing performance to promote timely and efficient deliveries and operations.
Communicated with customer service and sales teams to improve productivity and service ratings.
Organized records of vehicles, schedules and completed orders.
Transport coordinator
LSG Sky chefs
10.2023 - 04.2024
Responsible for coordinating and planning trucks and drivers according to time of flights to ensure there is no delay.
Overseeing the maintenance of vehicles to ensure they are in good working condition.
Communicating with drivers, dispatchers, Christchurch airport control and airlines rep and staff to convey instructions, updates and changes in schedules.
Managing transportation documentations such as boarding bills, security seals, temperature sheets etc.
Resolving transportation issues or delays efficiently to minimize disruptions.
Addressing customer inquiries (airlines) or concern regarding transport schedules or other related matters.
Operational Manager
PAB LTD. (Goodman Fielder)
05.2018 - 06.2023
Responsible for overseeing and managing various aspects of the company's day-to-day operations to ensure efficiency, productivity, and smooth functioning.
Coordinated driver dispatch to accomplish daily delivery requirements.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Oversaw team of 7 drivers by reviewing performance to promote timely and efficient deliveries and operations.
Communicated with customer service and sales teams to improve productivity and service ratings.
Organized records of vehicles, schedules and completed orders.
Cover drivers if needed Driving class 2 and 4 trucks
Inwards Goods Supervisor
Fresh Choice Merivale
01.2014 - 04.2018
Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Managed inbound receiving departments.
Organized storage areas to optimize stock movements.