Navnita Kapoor
Auckland ,Flatbush
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Hardworking Job Title with experience in delivering accurate inventory management in assorted environments. Facilitates productivity and prevents shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging.
Overview
10
10
years of professional experience
Work History
Stock Controller
Treekams PTE LTD
Lautoka Fiji
02.2023 - 09.2023
- Fabric stock controller
- February 2023 to September 2023
- Trims stock controller
- January 2015 to January 2017
- Determined and performed appropriate adjustments of authorized stock levels.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained stockroom records and generated reports for management.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Recorded daily activities for inventory control.
- Prepared and checked outbound shipments for accuracy.
- Received new stock and input values into computer system.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Checked product levels and recommended new purchases.
- Safely and securely loaded items to prevent damage during transport.
- Picked and packed order items.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Assistant Production Coordinator
Treekams PTE LTD
Lautoka Fiji
07.2022 - 02.2023
- Monitored and tracked progress of all production tasks for on-time delivery.
- Liaised with production manager, suppliers and vendors to support production needs.
- Coordinated with production team to support productivity targets and deadline management.
- Collaborated with production team to support effective resource allocation.
- Reviewed in-house stock to determine materials availability for production jobs.
- Created and maintained detailed reports and schedules of all production tasks.
- Managed inventory and supply chain functions for production materials and equipment.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Monitored daily attendance of all employees and forwarding updated excel of attendance to accounts department
- Insuring the despatch date with the production manager when the orders are received (local and export).
- Corresponded with clients through email and telephone.
Receiving Clerk
Treekams PTE LTD
Lautoka Fiji
02.2022 - 08.2022
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Monitored and managed stock levels of goods to verify availability of products.
- Double-checked cargo inventories and documentation for accuracy.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Unloaded pallets and deliveries and organized products in warehouse.
Receptionist
Treekams PTE LTD
Lautoka Fiji
02.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled office meetings and client appointments for staff teams.
Sales Assistant
Just Jeans Ltd
Lautoka Fiji
11.2014 - 01.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
Call Center and Sales Representative
Hireace and Bargain Rentals
22 Rennie Drive, Mangere
01.2024 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Informed customers of promotions to increase sales productivity and volume.
Education
Completion Of Year 13 - Accounting And Geography
Drasa Secondary School
Lautoka Fiji 11.2013
Skills
- Stockroom Maintenance
- Project Management
- Warehouse Management
- Excel
- Supply Management
- Supplies Inventory
- Strategic Planning
- Record Keeping
- Stock Rotation
- Material Handling
- Decision Making
- Inventory Management
- Computer Literacy
- Stock Auditing
- Warehouse Organization
- Team Collaboration
- Demand Planning
- Product Restocking
- Product Labeling
- Customer Service
- Problem Solving
- Price Checking
- Order Receiving
- Customer Assistance
- Positive Attitude
- Supply Restocking
- Friendly and Personable
- Paperwork Completion
- Safety Processes and Procedures
- Willing to Learn
- Customer Relationships
- Truck Unloading
- Loading and Unloading
- Shipping and Receiving
- Records Updating
- Packing and Shipping
- Stock Management
- Data Entry
Timeline
Call Center and Sales Representative
Hireace and Bargain Rentals
01.2024 - 09.2024
Stock Controller
Treekams PTE LTD
02.2023 - 09.2023
Assistant Production Coordinator
Treekams PTE LTD
07.2022 - 02.2023
Receiving Clerk
Treekams PTE LTD
02.2022 - 08.2022
Receptionist
Treekams PTE LTD
02.2022 - 09.2023
Sales Assistant
Just Jeans Ltd
11.2014 - 01.2015
Completion Of Year 13 - Accounting And Geography
Drasa Secondary School