Outgoing Receptionist with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
6
6
years of professional experience
Work History
Receptionist Supervisor
ARSON Ielts & Immigration Services
2017.03 - 2023.07
Managed phone system effectively, directing calls appropriately to minimize disruptions in the workplace.
Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
Enhanced customer satisfaction by efficiently managing front desk operations and addressing client concerns promptly.
Reduced wait times for clients with effective appointment scheduling and prioritization of tasks.
Promoted a positive image of the organization externally by representing the company professionally during interactions with clients and visitors.
Ensured timely completion of administrative tasks, maintaining accurate records and documentation for the organization.
Resolved conflicts swiftly, utilizing mediation skills to maintain a harmonious working environment for all employees.
Education
Tally Computer Course -
Skyway Jagraon
Punjab,India
06.2016
High School Diploma -
Sikh Girl Senior Secondary School
Punjab, India
04.2015
Skills
Customer service focus
Task Delegation
Document Management
Meeting Coordination
Multitasking and Organization
Decision-Making
Relationship Building
Phone and Email Etiquette
Documentation and Recordkeeping
Report Writing
Bookkeeping
Regulatory Compliance
Languages
English
Professional Working
Timeline
Receptionist Supervisor
ARSON Ielts & Immigration Services
2017.03 - 2023.07
Tally Computer Course -
Skyway Jagraon
High School Diploma -
Sikh Girl Senior Secondary School
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