Summary

Overview

Work History

Education

Skills

Languages

Timeline

Navpreet Kaur

Auckland,AUK

Summary

Outgoing Receptionist with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

6

6

years of professional experience

Work History

Receptionist Supervisor

ARSON Ielts & Immigration Services

2017.03 - 2023.07

Managed phone system effectively, directing calls appropriately to minimize disruptions in the workplace.
Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
Enhanced customer satisfaction by efficiently managing front desk operations and addressing client concerns promptly.
Reduced wait times for clients with effective appointment scheduling and prioritization of tasks.
Promoted a positive image of the organization externally by representing the company professionally during interactions with clients and visitors.
Ensured timely completion of administrative tasks, maintaining accurate records and documentation for the organization.
Resolved conflicts swiftly, utilizing mediation skills to maintain a harmonious working environment for all employees.

Education

Tally Computer Course -

Skyway Jagraon

Punjab,India

06.2016

High School Diploma -

Sikh Girl Senior Secondary School

Punjab, India

04.2015

Skills

Customer service focus
Task Delegation
Document Management
Meeting Coordination
Multitasking and Organization
Decision-Making

Relationship Building
Phone and Email Etiquette
Documentation and Recordkeeping
Report Writing
Bookkeeping
Regulatory Compliance

Languages

English

Professional Working

Timeline

Receptionist Supervisor

ARSON Ielts & Immigration Services

2017.03 - 2023.07

Tally Computer Course -

Skyway Jagraon

High School Diploma -

Sikh Girl Senior Secondary School