Navpreet Kaur
Auckland,AUK
Summary
Outgoing Receptionist with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
6
6
years of professional experience
Work History
Receptionist Supervisor
ARSON Ielts & Immigration Services
03.2017 - 07.2023
- Managed phone system effectively, directing calls appropriately to minimize disruptions in the workplace.
- Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
- Enhanced customer satisfaction by efficiently managing front desk operations and addressing client concerns promptly.
- Reduced wait times for clients with effective appointment scheduling and prioritization of tasks.
- Promoted a positive image of the organization externally by representing the company professionally during interactions with clients and visitors.
- Ensured timely completion of administrative tasks, maintaining accurate records and documentation for the organization.
- Resolved conflicts swiftly, utilizing mediation skills to maintain a harmonious working environment for all employees.
Education
Tally Computer Course -
Skyway Jagraon
Punjab,India06.2016
High School Diploma -
Sikh Girl Senior Secondary School
Punjab, India04.2015
Skills
- Customer service focus
- Task Delegation
- Document Management
- Meeting Coordination
- Multitasking and Organization
- Decision-Making
- Relationship Building
- Phone and Email Etiquette
- Documentation and Recordkeeping
- Report Writing
- Bookkeeping
- Regulatory Compliance
Languages
English
Professional Working
Timeline
Receptionist Supervisor
ARSON Ielts & Immigration Services
03.2017 - 07.2023
Tally Computer Course -
Skyway Jagraon
High School Diploma -
Sikh Girl Senior Secondary School
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