NAVPREET KAUR
Papakura,New Zealand
Summary
Dependable professional with experience in leadership, customer service, reception, and retail. Skilled in fostering positive relationships, resolving conflicts, adhering to procedures, and maintaining records. Recognized for professionalism, integrity, and effective teamwork. Aiming to leverage these skills as a Correction Officer with Ara Poutama Aotearoa - Department of Corrections.
Overview
2
2
years of professional experience
Work History
Receptionist
Naumi Hotel
, Auckland
10.2025 - 02.2026
- Cultivated positive relationships with diverse guests to enhance their experience.
- Managed confidential information and ensured accuracy in record-keeping to support organizational integrity.
- Navigated challenging situations calmly, adhering to company procedures to maintain service quality.
- Worked closely with colleagues to ensure safe and efficient operations.
- Managed competing priorities in a fast-paced environment.
Resturant Team leader
Naumi Hotel
, Auckland
07.2024 - 10.2025
- Led and supported team members during busy shifts to ensure efficient service delivery.
- Allocated work and monitored performance to uphold professional standards and enhance team accountability.
- Coached new staff to foster teamwork and integrate them into the team effectively.
- Resolved customer concerns respectfully and effectively.
- Ensured compliance with health and safety procedures.
Food & Beverage Attendant
Pullman Hotel
, Auckland
02.2024 - 07.2024
- Delivered exceptional customer service in high-traffic setting.
- Ensured compliance with hygiene and safety standards.
- Collaborated with team to achieve operational efficiency.
Team Member (Christmas Casual)
Kmart
09.2023 - 01.2024
- Provided courteous customer assistance during peak trading periods to enhance shopping experience.
- Replenished stock and organized displays to ensure optimal store presentation.
- Collaborated effectively with team members to ensure compliance with workplace procedures.
Education
Diploma - Business and Administration
Career Academy
New ZealandMaster of Computer Applications -
IndiaBachelor of Computer Applications -
IndiaSkills
- Front desk operations
- Customer service orientation
- Data entry accuracy
- Microsoft Office
- Observation and attention to detail
- Problem solving and adaptability
- Communication and interpersonal skills
- Building positive relationships
- Teamwork and leadership
- Conflict resolution
- Cultural awareness
- Professional integrity
Timeline
Receptionist
Naumi Hotel
10.2025 - 02.2026
Resturant Team leader
Naumi Hotel
07.2024 - 10.2025
Food & Beverage Attendant
Pullman Hotel
02.2024 - 07.2024
Team Member (Christmas Casual)
Kmart
09.2023 - 01.2024
Diploma - Business and Administration
Career Academy