Parampreet Randhawa

As a senior real estate salesperson, my role encompasses a range of responsibilities that go beyond standard sales tasks. Here are some key duties typically associated with my position:

• Lead Generation and Prospecting: Continuously generate leads through various channels such as networking, referrals, cold calling, and online marketing strategies. Utilize your industry experience and network to identify potential clients and opportunities.
• Client Consultation: Conduct comprehensive consultations with clients to understand their needs, preferences, and financial goals. Provide expert guidance and advice on market trends, property values, financing options, and the buying/selling process.
• Listing Management: Oversee the process of listing properties for sale, including conducting property evaluations, recommending pricing strategies, preparing marketing materials (e.g., listing presentations, brochures, photographs), and coordinating open houses and showings.
• Negotiation: Act as the primary negotiator between buyers and sellers to facilitate successful transactions. Use your negotiation skills to secure favorable terms and conditions for your clients while ensuring a win-win outcome for all parties involved.
• Transaction Coordination: Manage all aspects of the transaction process, including drafting and reviewing contracts, coordinating inspections, appraisals, and financing arrangements, and ensuring compliance with legal and regulatory requirements.
• Market Analysis: Stay abreast of market trends, economic indicators, and local developments that may impact the real estate market. Conduct thorough market analyses to advise clients on pricing strategies, investment opportunities, and market conditions.
• Team Leadership and Mentorship: Provide guidance, support, and mentorship to junior agents and team members. Share your knowledge and expertise to help them develop their skills and achieve their professional goals.
• Client Relationship Management: Cultivate strong, long-term relationships with clients based on trust, integrity, and exceptional service. Maintain regular communication with clients to keep them informed throughout the buying/selling process and beyond.
• Continuing Education and Professional Development: Stay updated on industry trends, regulations, and best practices through ongoing education and professional development opportunities. Obtain relevant certifications and designations to enhance your credibility and expertise.
• Business Development: Actively participate in networking events, industry associations, and community activities to expand your professional network and generate business opportunities. Continuously seek out new avenues for growth and innovation in the real estate market.

As a senior real estate salesperson, I play a vital role in guiding clients through one of the most significant financial transactions of their lives. By leveraging my experience, expertise, and leadership skills, I can make a meaningful impact on the success of my clients and contribute to the growth and success of my brokerage or agency.

• Establish productive, professional relationships with key personnel in assigned territory
• Demonstrate reliability to deliver commitments and manages issues proactively and expediently
• Develop long term product or service plans and strategies that anticipate customer needs and expectation
• Build strong, trust-based, business focused relationships with decision makers
• Build rapport and credibility through leveraging and extending existing knowledge of the customers business
• Select the right call/meeting structure and plan (agenda, objective, questions, key messages, objections, ext steps)
• Use salesforce as a pipeline management tools for analysis and planning to improve sales
• Demonstrate a strong ‘hunger to win’ attitude and display a commitment to perform the quantity and quality of activity
• Ensure sales targets are consistently achieved or exceeded across the full range of digital products and services.
• Achievements: - I Have been awarded as the Top Revenue generating agent over 2 quarters in a financial year
• I have been also Rookie of the year when I joined Fairfax Media
• Continuously achieving above and beyond monthly targets for both print and digital media.
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Built and maintained productive relationships with customers and internal partners.
• Developed successful customer relationships and quickly resolved service requests to increase sales.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

• Establish a sales call plan to ensure the timely contact of all customers within your portfolio
• Ensure sales targets are consistently achieved or exceeded across the full range of digital products and services
• Continually drive own self-development to keep abreast of market/industry trends to enable achievement of targets for digital marketing products
• Developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Assist in the feedback and development of new media products, services and related market offers
• Assisting with high severity requests or issues escalations as needed
• Achievements: - Successfully completed monthly targets since joined the company
• Has achieved the highest number of points over the entire competition in all regions with 116 points
• 2nd highest point achiever was on 75
• Achieved highest amount of Website points for the entire competition
• Overall revenue growth of $8608 in one month
• Grew 33 customers, and personally attributed 10% of the total internal channel customer growth numbers

• 2IC (Second in Command) Outbound, - Assisting Tier1 agent’s real time with their sales queries for AU/NZ customers
• Floor walking to ensure better productivity and call handling
• Preparing daily team reports for Data Integrity
• Training agents on new products
• Assisting agents on calls
• Helping agents to improve their selling skills for the up sale products
• Accurately logging all inbound calls for sales outbound or to the customer service query
• Gaining and maintaining sufficient product knowledge to achieve all call and sales targets
• Always exceeding the KPI’S in regards to productivity, conversion, upsell and full payments
• Performing well under pressure and meeting daily, weekly and fortnightly targets.
• Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

• My key responsibilities were to provide the updates and training to the associates, work on their regular growth and maintaining integrity of the company
• Developing training schedule/material o Setup core process o Analysis o Design o Plan o Monitor Performance o Eradicate Error - Transition processes - Onsite to Target Location
• Mr Parampreet Randhawa
• Mobile: 022 0239 013 Email: r.parampreet@yahoo.co.nz o CS Email o CS Mail o Inbound Voice Support o Documentation - Coaching agents on new updates and giving feedback
• Assisting agents on Calls
• Handling general reports
• Helping agents to improve their selling skills for the up sale products.

• Hire and train new call centre staff
• Manage and resolve customer complaints and resolve team conflicts
• Maintain timesheets, weekly reports and payrolls
• Motivate team members to get better results and delegate tasks
• Resolve escalations and perform verifications
• Telephone customers in the UK and sell Vodafone, 3G, Orange, T Mobile, Virgin products
• Follow a sales script and sell product FABs
• Solve the problems of customers via email and keep records of interested customers
• Resolve escalations and perform verifications
• Work as a senior member (pilot batch) of the team and trained newcomers.