NAVDEEP SINGH
Avondale,New Zealand
Summary
I am self-sufficient and resourceful, with a responsive, cooperative and knowledgeable approach to work as well as professional attitude to dealing with all operational issues that may arise. Easy going by nature and able to get along with both work colleagues and senior managers, currently looking for a suitable challenging position.
Overview
6
6
years of professional experience
Work History
Supervisor
Superior Waterproofing 2000 Ltd
08.2019 - 01.2023
- Coordinate staff and material resources to ensure efficient allocation and maximum productivity.
- Managing direct reports / Including performance reviews and training.
- Responsible for ensuring the timely completion of all jobs from booking through to invoicing and any necessary follow-ups.
- Manage and enhance ongoing relationships with suppliers.
- Overseeing the job quality control system to ensure work is carried out to meet or exceed required standards and company is not put at risk of claims for faulty workmanship.
- Coordination of Health and safety compliance across the company.
- Assist with the interviewing and training of new staff.
- Act as liaison between staff, management and when applicable, suppliers and other business contacts.
- Ensure effective and economical use of equipment and material.
ICT Sales Representative
Compass communications ltd
10.2017 - 02.2018
- Assessed customer's needs and coordinated with support groups to service customer.
- Developed and built customer relationships to surpass sales goals and maintain and expand market penetration.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Exceeded established sales goals and increased client retention.
- Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
- Demonstrated products and specific features at customer locations and special events.
Sales Representative
Rocko Enterprises Ltd
02.2017 - 10.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
Supervisor
Hygiene care solutions ltd
08.2017 - 11.2018
- Supervise, direct, evaluate and plan the task and functions of other staff.
- Assist the owner in the interviewing and training of new staff.
- Independently manage the enterprise facilities including any vehicles and equipment.
- Act as liaison with between staff, management and when applicable, suppliers and other business contacts.
- Ensure effective and economical use of equipment and materials.
- Updating the appointment from different customers in the business.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Education
Certificate III - Automotive Engineering
Skill Update
Auckland Diploma - Business
N-Tec College
2017
Skills
- KEYSKILLS & CORE COMPETENCIES
- Planning & Organizing Skills: I adopt setting deadlines, managing competing
- Priorities and responding to a changing environment to deliver results
- Excellent Communication & Interpersonal Skills and the ability to motivate others
- Good Team Player with Ability to Lead
- Computer Skills: I am proficient in Internet Skills, MS Office
- Client Service Skills:
- My experience includes identifying customer needs and Providing solutions, successfully applying company policies, and maintaining
- Able to adapt tone, language and style for different customers and situations
- Meeting customer expectations in areas such as timeliness, quality and consistency building customer relationships and loyalty
- Projecting a professional image face-to-face, on the phone and via email
- Ability to remain calm when dealing with emotional, difficult, or distressed clients
- AREAS OF EXPERTISE
- Sales & Marketing
- Customer Service
- Direct Sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Supervisor
Superior Waterproofing 2000 Ltd
08.2019 - 01.2023
ICT Sales Representative
Compass communications ltd
10.2017 - 02.2018
Supervisor
Hygiene care solutions ltd
08.2017 - 11.2018
Sales Representative
Rocko Enterprises Ltd
02.2017 - 10.2017
Certificate III - Automotive Engineering
Skill Update
Diploma - Business
N-Tec College
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