Neave Redmond-Mackendrick
Wanaka
Summary
I am a highly motivated employee with desire to take on new challenges. I pride myself on being an energetic bubbly individual whom has excellent communication skills. This allows me to slot into any team environment.
Due to my previous role as a dog handler i'm used to a fast paced daily routine and thrive under pressure.
I am incredibly adaptable, I flourish when im able to learn all job roles within my working environment. This has lead me to be promoted in the majority of my career paths.
Overview
9
9
years of professional experience
Work History
Receptionist & House Keeper
Mt Aspiring holiday park
Wanaka
01.2023 - Current
- Welcomed and greeted guests in a personable manner
- Provided excellent customer service at all times while interacting with guests
- Used online spreadsheets to file guests and bookings
- Met guests with understanding and provided solutions to their concerns
- Provided knowledgeable information of the local area
- Maintained 31 self contained comfortable cabins to an exquisite standard
- providing daily cleans though all communal areas such as kitchens, bathrooms and games rooms to a high standard
- following health and safety regulations to ensure the safety of myself and others around me
Dog Handler
Cotswold Cats & Dogs Home
Gloucestershire
02.2022 - 09.2023
- Created and followed daily training and enrichment program's
- Hosted fundraising events for the general public
- Conducted informative viewings and supporting the public through the adoption process
- Prepared reports summarising observations made during routine inspections of facilities housing animals
- Fed and watered animals in care, following special diets and regular medication administration schedules
- Provided animal care and enrichment, including cleaning of kennel blocks
Animal Care Supervisor
Hydegate Pet Resort
Uley
12.2019 - 02.2022
- Trained and assisted a small team of Animal care assistants & volunteers
- Over saw the health and care of 70 animals and the safety of 8 Animal care assistants
- Assessed company operations for compliance with safety standards.
- Hosted meetings and created a safe space for team members
- Developed positive relationships with volunteers and other staff members whilst promoting a team-oriented work environment
- Provided front of house service and managed bookings
Cafe Supervisor
Wotton farmshop
Dursley
12.2018 - 12.2019
- Responsible for scheduling, time keeping and daily supervision of front of house staff
- Ensured that customer service was maintained to a high standard throughout the team
- Responsible for handling money and cashing up
- Assisted all team members during busy spells
- Ensured efficient operation of café according to health and safety regulations
- Made sure that all food
Cafe, Sales Assistant
Wotton Farm shop
Wotton Under Edge
06.2015 - 01.2018
- Providing personalised customer service
- Delivering extensive knowledge of local produce
- Prepared food as ordered
- Crafted high quality coffees
- Oversaw the cheese counter, providing knowledge of local produce
- Answered phone calls, took reservations, and answered inquiries.
- Performed opening and closing duties such as counting money, organising supplies.
- Replenished supplies and organised food preparation stations to maximise productivity.
- Cleaning all areas of the work place to a high standard
Education
High School Diploma -
Rednock School
England01-2013
Some College (No Degree) - Business Studies, Media Studies, Photography
Rednock Sixth Form
EnglandSkills
- Attention to detail
- Thrives in a team environment
- Coming up with creative and novel solutions
- Excellent communication skills
- Punctual
- Highly motivated
- Strong work ethic
- Self sufficient
Hobbies
- Silversmithing
- Hiking
- Mountain biking
- Reading
- Yoga
Timeline
Receptionist & House Keeper
Mt Aspiring holiday park
01.2023 - Current
Dog Handler
Cotswold Cats & Dogs Home
02.2022 - 09.2023
Animal Care Supervisor
Hydegate Pet Resort
12.2019 - 02.2022
Cafe Supervisor
Wotton farmshop
12.2018 - 12.2019
Cafe, Sales Assistant
Wotton Farm shop
06.2015 - 01.2018
High School Diploma -
Rednock School
Some College (No Degree) - Business Studies, Media Studies, Photography
Rednock Sixth Form
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